The ecosystem: Benefit of connecting consumers with information about their energy use are huge: Can reduce waste Save money Inspire people to find more/new ways to invest in energy efficiency Can transform the way consumers understand energy >>> if well done > transform the way BG is perceived (build trust, attract new customers, increase retention and in future enables BG to grow into a platform for new high value services)
Initial sketches for the device (industrial design)
UI of screen of device
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Ui of remote control
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First rendering of device
Brand experience exploration: Exploring the possibilities – through color, form, movement, information, interactions and services …
Industrial design: A device whose form is inspired by the logo of British Gas With an interaction model inspired by people’s desire to understand information in real and useful terms. Intuitive interaction and truly useful information about consumption create paths for changing understanding and habits.
Interface design: “sense and safe” - simple and intuitive.
Energy emission reader: scan house to see where you loose/waste energy
Remote control: control your British gas device at home or from a distance using your smart phone
Packaging
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British Gas - pitch - interface and product design

British Gas - Make the invisible visible to
achieve balance in the home (Sapient Nitro, 2012).

Key idea of project:
British Gas is installing smart meters in homes ahead of the government-mandated deadline of 2019.

Smart meters can change energy consumption and even energy habits by sharing real-time information about energy use, and by helping people connect usage with precise billing information, or by helping people modulate their usage.

My role:
- defining and developing an overall product experience for British Gas' smart meter device and thermostat (focusing on both the user interface and the industrial design).
- next to the screens for the devices, we also created the interface of the iPhone app and site to control these devices at home and from a distance focusing on a clean simple interaction.
- I was working on both the user interface design as the industrial design track making sure both tracks where aligned.

Greet Jans
Associate Creative Director, Experience Design London, United Kingdom