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Personal Mission Statement:
Richmond and Lynchburg, VA
Richmond and Lynchburg, VA
To solve problems through strategic design stewarding the environment in a way to help improve the health safety, and quality of life for the public.
Shara Graves firstname.lastname@example.org Richmond, VA 23225 Profile: Experienced in exceptional customer service utilizing organized problem-solving techniques to benefit the vital relationship between people and their environment Education: Virginia Commonwealth University BFA Interior Design 2008 CIDA Strayer University MBA Project Management (expected 2010) Experience: 10 YEARS EXPERIENCE CUSTOMER RELATIONS SALES & SERVICE Cornerstone Architects (NOVEMBER 2008 - MAY 2009) Interior Designer I with Design and Architecture firm specializing in health care, hospitality, residential, and environmentally conscience design. -Space planning, problem solving, design solutions, construction documents, project coordination. Self Employed Interiors Consultant (JUNE 2008 - NOVEMBER 2008) Offering Interior Design Related Consultation to meet and exceed customized client needs and goals. Related Projects -ADA Accessible Home Renovation Lynchburg, Virginia -Richmond, Virginia Victorian Rowe House Apartments -"Green" Related Consulting and Business Development Creative Office Environments ( JANUARY 2007 – JUNE 2008) Work Place Solutions Library Intern Associate / Design Intern (Blending Design, Consulting, Technology, Planning, and Furniture Solutions) -Coordinated with clients, vendors, sales team, management, and designers to maintain and provide library literature, samples, and specs -Organized and established company library after major relocation -Helped initiate and design company-wide team-building group to revitalize culture -Planned & organized company-wide volunteer day for Hanover Habitat for Humanity Design Source Inc. (MAY 2006 – NOVEMBER 2006) Assisted Living Interior Design / Retirement Community Design Intern & Office Assistant -Corresponded with clients, vendors, and subcontractors via phone, email, fax, U.S. mail to provide project services and quality assurance -Problem solved small business concerns while multi-tasking secretarial duties Renmark & Associates (JUNE 2004 – AUGUST 2004) Residential Interior Design Intern -Resolved Library Storage Concerns, Arranged Vignettes, Managed F&F Resources J C Penney (JULY 2003 – JANUARY 2007) Customer Service and Sales Associate -Ensured principles and processes for providing customer services were followed, including assessing needs, meeting quality standards, and evaluating customer satisfaction while providing ongoing, constructive feedback to management -Listened and catered to all customer needs involving home products and décor T J Maxx (APRIL 2001 – JULY 2003) Customer Service Coordinator -Coordinated responsibilities of several departments simultaneously -Provided customer and clerical support to layaway patrons -Assisted with choosing clothing, furniture, and home décor to meet customer needs -Operated customer service desk by phone and in house while coordinating with team members to maintain quality standards and store cleanliness Tuesday Morning Inc. (APRIL 1999 – APRIL 2001) Customer Service Associate & Merchandising Clerk Awards: 5 GOLD PINS FOR EXCEPTIONAL CUSTOMER SERVICE 2003 - 2006 Volunteering: -Painted office at Richmond Stop Child Abuse Now -Landscaped for Habitat for Humanity Hanover -Participated in Building Home for Habitat for Humanity Metro Richmond -Helped teach at church Sunday School
Virginia Commonwealth University (CIDA)