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Administrative Manager
SSP America
May 2014 - Present (9 years 11 months)
•Create the daily cash deposit by calculating each unit's Micros sales reports totals and counting money received.
•Calculate and create cash bags based on the number of employees and unit managers scheduled to work each unit.
•Analyze the end of day summary report from the Glory cash recycler to withdraw money and refill denominations.
•Cash out food service workers and unit managers at the end of their shift by verifying their total cash due on each employee sales report.
•Document food service workers and managers who are out of compliance with the cash handling policy and follow write up procedures.
•Calculate the change order for note and coin denominations quantities for creating cash bags and the Glory recycler.
•Coordinate cash flow between twelve food court units across two airport terminals and conduct safe audits verifying totals.
•Answer incoming calls and document shift modifications either late or unscheduled.
•Advise employees of SSP America policies and refer based on standards to be in compliance with the San Diego International Airport procedures.
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Admissions Counselor
Ashford University
Jul 2010 - Jan 2012 (1 year 6 months)
• Prospecting and recruiting qualified students for enrollment in agreement with University policies including state and federal regulations.
• Managing inquiries to achieve prompt and effective contact with prospective students.
• Schedule and conduct phone interviews by accurately counseling students with respect to admissions procedures and degree programs.
• Determine student’s finance options including eligibility for financial aid and advise on Federal Stafford loans and Pell Grant procedures.
• Provide excellent customer service to students starting class through an online classroom walkthrough, ordering books, and successful completion of their first course.
• Proactive and consistent follow up with students to ensure successful matriculation towards their degree and financial aid completion.
• Doubled weekly quota and received recognition from the Director of Admissions.
• Generated referrals to establish corporate business-to-business relationships.
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Recruiting Coordinator at Interactions Marketing
Daymon Worldwide
Jun 2009 - Jun 2010 (1 year)
• Create job postings and interview candidates for
experiential/promotional marketing events.
• Revise the recruiting and screening process with interviewing questions
uniquely tailored to each event.
• Provide recruitment improvements within our Applicant Tracking System and test the
functionality for upcoming new point releases.
• Manage the completion of independent contractor paperwork and
conducting criminal background checks.
• Develop our social media: Facebook and Twitter accounts to utilize as a
recruiting tool and enrich our events by extending the life of campaigns
for our clients.
• During staff meetings provide recruitment updates including YTD
staffing percentages on accounts and database growth.
• Provide immediate communication and follow up in a strong team
environment between the Scheduling Coordinators and Account
Executives.
• Provide customer service to brand ambassadors inquiring about payroll,
scheduling and event training materials.
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Marketing Associate/Inside Sales
Kelar Corporation
Jul 2006 - Aug 2008 (2 years 1 month)
• Designed postcards, HTML pages, and flyers to be sent for prospects
and clients.
• Created lists for telemarketing, mailing and emails.
• Developed prospects and converted them into leads to be passed onto
the sales team.
• Managed and submitted marketing claims for reimbursement to company
accounts.
• Provided customer service and administrative support through answering
incoming calls, managing invoices and payments.
• Originally hired as an Administrative Assistant and was promoted within
4 months.