I help make enjoyable, easy, and useful experiences. How? By using tried and true techniques for organizing information, designing interactions, and incorporating the needs of real users into the process. I am a UX Consultant with over thirteen years of experience. Educated in both human factors and business, I'm able to strike the right balance between user and client needs.
Some techniques I use are:
• Analytics/Metrics Analysis
• Card Sorting
• Competitive Analysis
• Conceptual Modelling
• Ethnographic Research and Contextual Inquiry
• Heuristic Evaluation/ Expert Usability Review
• Nomenclature
• Persona Research and Development
• Process Flows
• Prototyping
• Requirements Gathering and Definition
• Site Maps
• Sketching
• Stakeholder Interviews and Workshops
• Surveys and Questionnaires
• Usability Testing
• Use Cases and Scenarios
• User Interviews
• Wireframes
Santa Monica, CA