Cary Michael Robinson

• Supervise the resident services team in terms of productivity, customer satisfaction and scheduling
• Coordinate resident appreciation events held monthly to encourage community involvement
• Create, edit, review, and disseminate compelling print communication materials to residents within a 1387-unit apartment community
• Support the Leasing Team in terms of developing marketing creatives to attract prospect residents
• Developed monthly office newsletter to encourage collaboration and revitalize office culture
• Efficiently address and resolve resident issues in accordance with proper company protocol
• Effectively document renewal penetration to identify trends and reach monthly retention goals
• Oversee and coordinate the web content for the internal property website

• Provide genuine design solutions reflective of clients’ ideas upon request
• Establish and manage client contracts and invoices to efficiently secure business transactions
• Develop and vend artwork representing personal interests and communicate them to the world

• Consistently orchestrate a flawless, high-quality dining experience to every guest while implementing excellent customer service
• Train newly hired team members about all the aspects of the operations in accordance to the company’s standard guidelines
• Effectively communicate to guests of diverse cultures and backgrounds
• Successfully refurbish cleanliness of restaurant for next shift and/or business day
• Develop an extended base of clientele

• Supervised all creative and design processes in collaborative teams over a 10-week span
• Created and delivered compelling client presentations for process overviews
• Created visual material and documentation of project scopes
• Mentored and coached team members through project development

• Provided creative direction to reinforce the establishment of a new business
• Designed marketing concepts for publication, digital space and community outreach platforms
• Hand painted storefront sign, open/closed sign, wall stencil and fashion-inspired art

• Designed and edited publications for upcoming exhibitions and events under strict deadlines
• Adhered to the museum’s standard design templates and print specifications
• Worked independently and collaboratively responding to guidance from department supervisors
• Organized and executed planning for the “Visions of the FAMU Fine Arts Society” exhibition

• Designed and advertised marketing material for YMCA programs and fundraising events
• Adhered to YMCA ethical principles and corporate standards in the production of print work
• Provided substantial academic support and mentorship to students (ages 13-18)