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Freelance Designer
Freelance Designer
Kingsport, TN
Freedom Climb Designed flyer for Zumba Party to raise money for the charity Freedom Climb Freelance Designer
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Designer Yard Sale Flyer
UMC Wesley Child Daycare Center
Johnson City, TN
charity yard sale
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Graphic Designer/Artist Freelance
Fall Branch United Methodist Church
Fall Branch, TN
Present
Designed and executed seven graphic banners for Lent/Easter season * Encouraged congregation interest and understanding of the Lent/Easter season * Created an increased participation in the services.
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Web/Graphic Designer Freelance
Shiny C Farm
Fall Branch, TN
(website: http://www.shinycfarm.com ) * Increased customer awareness and interested by designing and developing website. * Boosted sales by designing informational brochures about product. * Encouraged public awareness by setting up social media marketing strategy.
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Maxwell Fitness
Web/Graphic Designer Freelance
Kingsport, TN
(website: http://www.mgmaxwell.com ) * Increased customer awareness and interested by designing and developing website. * Boosted public interest and attendance to events by designing poster and flyers. * Encouraged public awareness by setting up social media marketing strategy. * Assist in continuing relationship with clients by website monitoring, marketing, ad campaigns and research.
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Graduate Assistant
Office of Information Technology User Services
at ETSU, Johnson City, TN * Developed increased interest in the User Service website by developing new layout, graphics and user friendly web page. * Increased customer satisfaction by updating information accurately. * Completed projects in efficient timely manner that assisted staff's productivity.
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Graduate Assistant
Tennessee State University Sherrod Library/Documents
Laws at ETSU, Johnson City, TN * Created customer approval by anticipating what materials, information was required, then used innovative research methods to achieve their goals. * Assisted in staff's production and efficiency by using technology skills to help in their projects.
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Customer Service Representative
Sprint
Johnson City, TN
Increased retail sells by using marketing and branding resources to give accurate information to customers about electronics and services. * Increased customer approval by using effective communication skills to address concerns or questions. * Created a comfortable environment for customers by putting them at ease about billing issues and purchases. Family Advocate
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Mountain State Health Alliance
Johnson City, TN
Welcome and introduce Medical Center families/guests to internal processes and procedures of ICU. * Facilitates open guest communication consistent with improving overall level of customer satisfaction. * Addresses all customer dissatisfaction with tact and diplomacy, providing de-escalation and resolution. * Responds to code blue and incoming traumas, providing resources and emotional support for families. Color Copy Tech/ Customer Service
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Kinko's
Johnson City, TN
Increased retail sales by collaborating and consulting customers on their orders. * Developed a color copier handbook to teach operators different types of design techniques and effects they could use for customer projects. * Increased store level marketing by using latest technology to create examples of new products and