Person and machine interface, the basic pieces.
Component consideration from the outside-in.
The X-Y-Z robotic belts sat low, giving us a great opportunity to provide physical interface for a range of users, including children. Next was enticing the passerby to view then rent or buy games.
The X-Y-Z robotic belts sat low, giving us a great opportunity to provide physical interface for a range of users, including children. Next was enticing the passerby to view then rent or buy games
The X-Y-Z robotic belts sat low, giving us a great opportunity to provide physical interface for a range of users, including children. Next was enticing the passerby to view then rent or buy games
The X-Y-Z robotic belts sat low, giving us a great opportunity to provide physical interface for a range of users, including children. Next was enticing the passerby to view then rent or buy games
The X-Y-Z robotic belts sat low, giving us a great opportunity to provide physical interface for a range of users, including children. Next was enticing the passerby to view then rent or buy games
Recreational Vehicle waste tank mobility, for all. How nice. First and foremost is weight, handling, and pulling.
Recreational Vehicle waste tank mobility, for all. How nice. First and foremost is weight, handling, and pulling.
A standard consideration chart for Recreational Vehicle exterior waste tank access and use.
Using the standard consideration chart for Recreational Vehicle exterior waste tank access and use, this exercise is demonstrating the difficulties associated with a hinged, swing-up handle versus our current telescoping handle.
Using the standard consideration chart for Recreational Vehicle exterior waste tank access and use, this exercise is demonstrating the difficulties associated with a hinged, swing-up handle versus our current telescoping handle.
Using the standard consideration chart for Recreational Vehicle exterior waste tank access and use, this exercise is demonstrating the difficulties associated with a hinged, swing-up handle versus our current telescoping handle. Including a limitation on the handle's final length during pulling.
What do you do when enough anecdotal feedback requires a redesign of a toilet seat? A survey of course, real seat of the pants stuff.
We didn't use 'seat of the pants' data for seat design. Yes there is reference material for these human factors.
Toilet height is an important factor in product use and interface.
Unique to Recreational Vehicle and Marine toilets is considerations for feet and foot flushing activation.
SSPC, sanitation systems for the physically challenged. Utilizing our knowledge of portable sanitation to facilitate better home and facility toilet use.
SSPC, sanitation systems for the physically challenged. Utilizing our knowledge of portable sanitation to facilitate better home and facility toilet use. This was one of our custom human factors tools. Also a good model for toilet model visualization, if it wasn't her it was one of us.
SSPC, sanitation systems for the physically challenged. Utilizing our knowledge of portable sanitation to facilitate better home and facility toilet use. Shadows of ourselves make better scale and use demonstration visuals.
SSPC, sanitation systems for the physically challenged. Utilizing our knowledge of portable sanitation to facilitate better home and facility toilet use. Shadows of ourselves make better scale and use demonstration visuals.
SSPC, sanitation systems for the physically challenged. Utilizing our knowledge of portable sanitation to facilitate better home and facility toilet use. Shadows of ourselves make better scale and use demonstration visuals.
The Ubathe bathing chair system. A basic use and function layout kept all development on track as to the required function, human factors and usability.
The Ubathe bathing chair system. A basic use and function layout kept all development on track as to the required function, human factors and usability.
Ubathe bathing chair system. A basic use and function layout kept all development on track as to the required function, human factors and usability.
The Ubathe bathing chair system. A basic use and function layout kept all development on track as to the required function, human factors and usability.
Ubathe bathing chair system. Full scale/size development led to new considerations for side access.
Ubathe bathing chair system. Full scale/size development led to new considerations for side access.
Ubathe bathing chair system. Full scale/size development led to new considerations for side access.
Ubathe bathing chair system. Mobility is a key feature for the system- handles, steering and doorways.
Automated Teller Machines, many, many considerations for the human factors, user interface and use experience.
Automated Teller Machines, many, many considerations for the human factors, user interface and use experience. Simple reach requirements, by all, is a primary one.
Automated Teller Machines, many, many considerations for the human factors, user interface and use experience. Screen visibility, for all, a crucial one.
Automated Teller Machines, many, many considerations for the human factors, user interface and use experience. Screen visibility is a primary interface, with privacy an additional experience component.
Automated Teller Machines, many, many considerations for the human factors, user interface and use experience. A simple linear interpretation of ADA, Americans with Disabilities Act, guidelines.
Automated Teller Machines, many, many considerations for the human factors, user interface and use experience. Coin dispensing was a good addition for ATMs, especially with the advent of check cashing. But behind the scenes is another user interface/factor consideration.
Automated Teller Machines, many, many considerations for the human factors, user interface and use experience. Video analysis of actual ATM use provided for verified as well as empirical evidence for design.
Automated Teller Machines, many, many considerations for the human factors, user interface and use experience. Video analysis of actual ATM use provided for verified as well as empirical evidence for design. User interaction then repeated across the product lines.
Watson, our human factors self-service terminal. A quick scale model for early design buy-in.
Watson, our human factors self-service terminal. His key feature for strong human factors & ergonomics was moving up and down and the screen/keypad also rotating back and forth.
Watson, our human factors self-service terminal. His key feature for strong human factors & ergonomics was moving up and down and the screen/keypad also rotating back and forth.
MedSelect, a series of medicine dispensing equipment. Equipment interface, data interaction, and hospital and medical facility flow considerations.
MedSelect, a series of medicine dispensing equipment. This shows the addition of inventory management.
3D printing brought the oft used male and female CAD models to life. Posed in motion positions then positioned with scale models. This is with a toast rack, I mean bicycle rack.
VAT- vacuum air tube systems. This early layout makes for considerations of sight lines for narrow but tall island based customer units.
Drive up dimensions, regularly updated with vehicle changes.
Drive up dimensions, regularly updated with vehicle changes.
Drive up dimensions, regularly updated with vehicle changes.
Design, Engineering and Marketing work on updating dimensions for drive up applications. Shown is a 2.5 percentile female in a representative tallest, non-commercial, vehicle. (pay no attention the man behind the fake wall.)
Design, Engineering and Marketing work on updating dimensions for drive up applications. Shown is a 2.5 percentile female in a representative lowest vehicle.
A simple, visual explanation of the differences between the human factors and ergonomics of walk up versus drive up interfaces.
A simple, visual explanation of the differences between the human factors and ergonomics of walk up versus drive up interfaces. This is a walk up machine in a drive up application. The blue space represents the depth and privacy provided for a standing user.
A simple, visual explanation of the differences between the human factors and ergonomics of walk up versus drive up interfaces. This is a drive up machine in a drive up application.
A presentation center display demonstrating our human factors work for drive up and walk up ATM installations.
VAT- vacuum air tube, system for commercial sized transactions. Full size foam-core model articulated for use and placement exploration. Here is where we discovered we can use same the linear actuators that position the carrier to raise it for extended heights.
VAT- vacuum air tube, system for commercial sized transactions. Full size foam-core model articulated for use and placement exploration.
Looking for a solution to bring card access and electronic signatures to the drive-up user.
Looking for a solution to bring card access and electronic signatures to the drive-up user.
Looking for a solution to bring card access and electronic signatures to the drive-up user.
Looking for a solution to bring card access and electronic signatures to the drive-up user.
Looking for a solution to bring card access and electronic signatures to the drive-up user. Full-size foam-core models provided valuable hands on research. Thanks to our local drug store.
Looking for a solution to bring card access and electronic signatures to the drive-up user. Full-size foam-core models provided valuable hands on research. Thanks to our local drug store.
Looking for a solution to bring card access and electronic signatures to the drive-up user. Full-size foam-core models provided valuable hands on research. Thanks to our local drug store.
Looking for a solution to bring card access and electronic signatures to the drive-up user. Full-size foam-core models provided valuable hands on research. Thanks to our local drug store.
Looking for a solution to bring card access and electronic signatures to the drive-up user. An obvious need is to also protect the reader. Full-size foam-core models provided valuable hands on research. Thanks to our local drug store.
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Human Factors & Ergonomics

Examples of human factors and ergonomic considerations driving product design and engineering via user interface & experience.

Dan Delaney
Designer Pinckney, MI