We are a bite-sized agency that brings together user research, design and business strategy to help innovative companies discover and act on new insights about themselves and their customers.
Our office – based in the coastal community of Pacifica, CA – is 15 minutes from San Francisco, and 30 minutes from much of Silicon Valley.
Our approach takes you on a collaborative and immersive journey, designed to help you have impact on how your team thinks about people and the experiences your team enables for people. We’ll jump into your customer’s context and develop a deeper understanding of what they are doing, what they aren’t doing and what they want to be doing. More importantly, by understanding why, we gain insight into their values and beliefs. It’s through this richer set of insights that you’ll be able to go beyond fixing known problems to generating a room full of big ideas.