VirtualCelebration is a site used to connect friends and family, virtually, to celebrate a specific occasion and/or person. Users log in to create a celebration and then invite friends and family to upload photos, leave messages and purchase gifts. As part of a class project, my team and I conducted a virtual usability test using GoToMeeting. Twelve participants were used to test the interface. A full copy of the test plan can be found here: https://www.dropbox.com/s/rwu380pwgmkbmnf/VirtualCelebration%20Test%20Plan.docx
This was a class project for Measuring Usability, so our team focused on quantitative metrics. Our whole team collaborated on the final product and focused on section 3.3 "Quantitative Data". You can find the full final report here: https://www.dropbox.com/s/10qjqletvpdqsr0/Final%20Report%20UnModerated%20Usability%20Test.docx
This was a focus group conducted in order to get a better understanding of the users of a home energy use system. You can find the detailed research plan, including results, here: https://www.dropbox.com/s/eyad49dq5zi3utv/Research%20Plan%20Focus%20Group.doc
Another startup client. This site needed some work, it's a good thing they started with a heuristic review. You can view the entire summary here: https://www.dropbox.com/s/605ipc5yx7kxbo5/Heuristic%20Review.ppt
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User Research Examples
Here is a summary of a number of the user research projects performed during my master's program. Some were group projects that required a large amount of virtual collaboration and project management skills.
