Resumé

Technical Skills
Illustrator - 2 years
InDesign - 2 years
Photoshop - 1 year
Microsoft Office - 10 years

Education
Gateway Technical College - Elkhorn, WI
Graphic Communications A.A.S. Degree
Expected graduation - August 2012

Professional Experience
Kerry Ingredients & Flavours
2/2009 - Present
Customer Care Representative
- Order entry: Customer orders and sample requests via AS400, Citrix systems and Salesforce
- Assist customers via phone and email
- Provide inventory status reports to customers
- Work closely with in-house staff for expedited order processing

Kerry Ingredients & Flavours
7/2005 - 2/2009
Samples Coordinator
- Pack shipments
- Process shipments through UPS Worldship
- Order ingredients, lab supplies and shipping supplies
- Maintain warehouse
- Print packing slips and sample labels
- Use AS400 to generate orders and look up stock
- Cover breaks and lunches at front desk

Genco Industries
3/2002 - 7/2005
Shipping Clerk
- Pick/pack orders
- Process shipments through UPS Worldship and FedEx
- Order and maintain shipping supplies
- Prepare pallets for shipment
-Call freight companies to arrange pick up of shipments

* References available upon request

Projects by Jessica Jones