Senior User Researcher
Senior User Researcher
Apply at https://about.zoosk.com/en/careers/jobs/?jvi=oahcYfwl,Job
Senior User Researcher Would you like your research to influence the experience of millions of people worldwide? Do you want to join our highly supportive UX team and make recommendations that will improve our product?
As a Senior User Researcher, you’ll get into our users’ brains (but not in a zombie way). You’ll make product recommendations based on your research, and quickly see the results of your efforts in our fastpaced, iterative environment. You’ll work closely with the whole UX team, the CEO, and product managers to ensure that everyone knows what our users experience.
A BIT ABOUT YOU
You love teamwork; you shared in kindergarten. You habitually put yourself in users’ shoes, and have a
lot of experience researching customer journeys and advocating passionately for good UX.
● A documented track record of research, user testing, and making recommendations
● The skill of presenting 15 hours worth of work in 15 minutes
● Good time management skills
● 3+ years experience (outside of academia) doing user testing and other qualitative research
such as interviews, diary studies, persona development
● The ability to play well with others, but also to push back
● Strong command of user experience principles and heuristics
● Develop (and own completely) a user research plan at Zoosk
● Review and select thirdparty
vendors for remote testing and possibly other tasks
● Recruit for and perform onsite user testing across all platforms, and coordinate colleagues to
help assist in testing
● Skilled knowledge of which research methods to use when, and how to advocate for their use
● Collaborate with our product managers to analyze user behavior through existing app data
● Work closely with interns, helping them grow professionally
IT’S COOL IF YOU
● Have lowbudget
● Are a total data nerd
● Like to draw on whiteboards
● Are curious about what our customer service representatives and QA team experience
● Want to work in an environment where weirdness is a valued attribute
Is this you? Send us a cover letter and show us your portfolio or other research documentation!
Send us a cover letter and show us your portfolio or other research documentation
How To Apply
NOTE: International candidates must hold a valid US working permit.