Sr. User Experience Designer

Location: Austin, TX Posted: Mar 10

Job Description

Job Summary

We’re seeking a passionate designer to drive the experience of our products. You’ll focus on our customers’ needs, working closely with the product managers and developers on the team to design new features and proactively improve existing functionality. We’re a small team and you’ll own and evangelize the user experience of our platform. Sound exciting? Great, read on!


Transform a complex set of interconnected systems into an interface that is human-friendly, helping our customers to feel like heroes.
Regularly talk with our customers to understand their goals and essential tasks, applying that research to your design decisions. Share your findings with the team so everyone learns and the product benefits.
Advocate for our users through every step of product definition and development.
Establish and extend interface standards for each of our products, crafting a consistent set of elegant experiences across our platform over time.
Drive the development and communication of clear design guidelines, patterns, libraries, and assets; work closely with the team to implement the vision.
Work closely with developers to design and implement solutions for challenges large and small.
Participate in the definition of new features and product changes.
Mock up ideas in low fidelity to show off a quick idea (whiteboards! napkins! whatever!) or in high fidelity for detailed feedback (Photoshop, Sketch, InVision - it’s up to you).
Transform mockups into lightweight prototypes for in-house and external user testing.
Validate designs through research, including usability best practices, analytics, and direct interaction with customers, product managers and Client Success.
Remain current on UI design trends and technologies; know when to innovate and when to stick with the tried and true.
Champion high priority UX needs so they are properly prioritized on the roadmap.

Qualifications and Skills

A serious passion for user-centered design and an understanding of how to unite user goals with those of our business.
Five or more years of experience as a designer, at least three of which were working on web-based products or services.
An impressive portfolio that showcases your UX chops (wireframes, user stories, flows) and visual design skills (prototypes, live or archived Web sites).
Examples of situations where you gathered and used data to drive decisions and solve problems.
Mastery of design tools such as Photoshop, Illustrator or Sketch and experience with prototyping tools (HTML/CSS/JavaScript, Axure, InVision or the like).
A good understanding of front-end technologies like HTML, CSS and JavaScript. (Bonus points for experience modifying UI directly.)
Experience conducting, documenting and sharing the findings from in-context observations and user interviews.
Ability to jump from high level concepts into detailed design conversations, and back again.
You are collaborative and communicative by nature.
You are driven to make the complex as simple as possible.

What we're offering

A financially stable company, with the freedom and opportunities of a startup culture
Quarterly bonuses based on profit growth
Flexible work schedule
Flexible vacation time
Beautiful office space in Hyde Park (close to Central Market, Vino Vino, and Hyde Park Gym)
Your choice of MacBook Pro
Retirement plan matching up to 3% of your salary
Health and dental insurance
Paid attendance to one tech conference of your choosing per year
We don’t support IE8 or older
Fun office environment with Ping pong table, kegerator, and snacks

How To Apply

Apply Now

NOTE: International candidates must hold a valid US working permit.

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