Coroflot

Resume

Lynn M. Leitte

Address: 113 Washington Ave, Suffern, NY 10901
Cell: 651.983.4262
Email: reedx046@gmail.com

Qualifications Summary
User Experience professional with strong background in content strategy, information architecture, research, user experience design best practice, metadata, taxonomies, information structures, nomenclature, controlled vocabularies,. Routinely works with content analysis, site maps, and wireframes..

Excel, Visio, and PowerPoint. Has a basic knowledge of Google Analytics, Omniture, HTML, XML, and RDF. Deep working knowledge of AAT, AACR2, MARC, and LCHS.

Experience

Wyndham Worldwide | User Experience Designer/Information Architect (Sept 2010 – present)
Information architecture and user experience design for Wyndham Hotel Group Information Technology's web and thin client applications. Work closely with technology product owners and business SME to gather requirements in a heavily Waterfall environment.
• Wireframe screen layouts and interactions for hotel franchise and employee facing web application.
• Contribute to Functional Specification Documentation in collaboration with Business Analysts.
• Provide Usability Best Practice advice and information to business and technology stakeholders.

Gerson Lehrman Group | Information Architect (May 2009 – present)
Information architecture and user experience design for search and recommendations products across the four GLG web properties. Work closely with development teams using Agile Scrum.
• Wireframe and prototype screen layouts and interactions.
• Identify content and triggers for recommendations modules.
• Contribute to the UI pattern library.
• Collaborate with the Search product owner and delivery team to identify technology improvements and enhancements to search & recommendations functionality.
• User research via both primary and secondary sources.
• Lead branding and naming brainstorming sessions with product owner and business stakeholders.

Razorfish (formerly Avenue A | Razorfish) (2006-May 2009)
User experience design for clients such as EMC Corporation, Ford Motor Company, Amway, Lowe’s Home Improvement Centers, AT&T, PCMag (Ziff Davies).

User Experience Design activities
* Sketch and collaborate with UX team on wireframes, site navigation, information flows, interaction design, and scenarios.
* Prepare gap analysis between site content and new site design requirements.
* Develop content organization schema for complex content sets such as sales enablement, customer technical support, media/publishing sites, and eCommerce sites.
* Create features & functionality matrices.
* Lead client stakeholder interviews.
* Persona development.
* User research via both primary and secondary sources.
* Analysis of client web properties (heuristic and usability).
* Review metrics and survey data to interpret site and content needs.
* Documentation and specifications.

Nomenclature, taxonomy & metadata work
* Define taxonomy and navigation to drive site design.
* Work directly with client stakeholders on product taxonomy and content organization.
* Craft metadata schema and faceted navigation term set for assistive (non-product) content such as articles, videos, demos, and instructions.

Content Development activities
* Draft content specifications for 3rd party content creation vendors.
* Compile content audit on client web properties.
* Develop content assessment benchmark and process guidelines.
* Crafted tone of voice, messaging, and branding goals for site.
* Content mapping to wireframe templates.
* Recommendations for messaging and promotions for in-page modules.

U.S. Bank – Transaction Services (2004-2006)
* Executed User Acceptance Testing (UAT) for Elan eQuest and RAPD Merchant data warehouses in test and production environments.
* Compiled user-feedback on Beta test of touch-screen ATM interface.

Minnesota Historical Society Library & Archives (1997-2003)
* Assessed collection content, context, user access points for use in search terms and cross references within an established controlled vocabulary.
* Created hierarchical organizational scheme for collection content.
* Encoded collection inventories in XML for MHS library’s web-site, including metadata tagging
* Cataloging in MARC using APPM and standard taxonomies such as
LCHS, ATT, NUCMUC, and local subject headings.

Education
Course work towards an AAS degree in Visualization Technology, Saint Paul College, 2005-2006
Selected courses in Archives/LIS, Univ. Wisconsin and Society of American Archivists, 1998-2000
M.A. School of the Art Institute of Chicago, Aug. 1998
B.A. University of Minnesota, Morris, June 1992

Presentations
Searching for X: Search Interface Usability, J. Boye Intranet Professionals Conference, May 2011
The Intersection of Library Science and User Experience, Palmer School of Library & Information Science, Feb. 2009 and Syracuse University, July 2009
Content Strategy: Casting a Wide Net, Taxonomy Community of Practice, Oct. 2008
The Intersection of Library Science and User Experience, Palmer School of Library & Information
Science, Feb 8, 2009
Hand in Glove Content Strategy and SEO, Razorfish, October 2008
Simple Knowledge Organization System (SKOS) Introduction, Avenue A | Razorfish, May 2008

Workshops and Conferences Attended
The Whys, Whats, and Hows of Prototyping, UIE Virtual Seminar, Nov 12, 2009.
Faceted Search: Designing Your Content, Navigation, and User Interface, UIE Virtual Seminar, August 7, 2009.
From Transaction to Interaction: Transforming the User Experience, Dr. William Gribbons, Sr. Consultant, Design and Usability Center, Boston, MA, April 2009
Sketching for User Interface Design, Dot Dot Dot MFA Interaction Design Lecture Series at the School of Visual Arts, November 2008
Semantic Technologies JumpStart series, fall 2008
Semantic Technologies Conference, March 2008
Taxonomy Call of Practice, selected topics, 2007-2008
How to Become a Better Communicator, SkillPath, September, 2007
Presenting Data and Information, Edward Tufte course, April 2007
Taxonomy and Knowledge Management workshop, March 2007
MinneBar Technology & Design (un)Conference, May 6, 2006