My award-winning ways have benefited both agencies and corporations alike. As a “can-do” performer, I thrive on delivering big ideas. By understanding client objectives, I direct teams to produce stellar deliverables that result in meaningful communications. Leading by example is one of my strengths in providing a positive team environment. I strive to build and direct well organized, success oriented teams that deliver creative solutions to exceed an organization’s design and brand objectives.
Work Experience & Employment History
Senior Creative Manager (2013 – Present)
Creative Services Manager (2005 – 2013)
Outerwall, Inc. (formerly Coinstar) > June 2005 - Present
Responsible for creative development and overall management of multi-disciplinary design staff. Manage design direction, scheduling, and production of B2B and B2C print, web, interactive, UI, and kiosk design deliverables. Act as department liaison to foster a positive organizational reputation by collaborating directly with corporate leadership and all internal clients (international and domestic). Design, develop and manage branding guidelines, as well as conceptual innovation surrounding new product/kiosk development. Forecast and manage annual department budgets. Responsible for all staffing decisions including performance appraisals, contract staff, and outsourced agencies. Manage all vendor relationships (agencies, photographers, writers, printers, etc.). Direct photo shoots, press checks and quality control oversight.
Creative Services Manager (2000 – 2005)
Senior Graphic Designer (1997 – 2000)
Attachmate Corporation > February 1997 – June 2005
Hired as Sr. Graphic Designer and promoted to Creative Services Manager. Responsible for creative direction and day-to-day operations of design staff. Directed design and production efforts for global B2B sales and marketing materials to include: print, packaging, web site, interactive, and tradeshow graphics. Provided brand standards management. Performed annual appraisals and staffing decisions. Managed department budget and all vendor relationships. Directed photo shoots, press checks and provided quality control checks.
Senior Graphic Designer
Price Learman & Associates > June 1996 – February 1997
Responsible for the concept development, design, and production of all client projects in a fast-paced agency environment. Participated in client presentations, worked closely with agency principals and clients to provide valuable direction and design execution of a variety of print and environmental design deliverables. Managed vendor production and fulfillment services to ensure delivery of quality materials. Directed photo shoots, press checks and quality control.
Icon Imagery > November 1992 – June 1996
Provided print and illustration design services for a variety of projects. Managed own client accounts and provided design service estimates. Worked with clients to understand their objectives and executed designs accordingly. Self-managed, applied billable hours and contracted all necessary production vendors as appropriate to the client budget. Directed press-press, photo shoot, press check, and fulfillment processes.
January 2009 >
“Fantastic work – real creative and out-of-the-box thinking. I am forwarding this to folks around the organization so they are aware of your talent.
- Gregg Kaplan, Coinstar, Inc. COO
August 2008 >
“I’m hearing very positive feedback on your management style and what you and your department are accomplishing in the creative area. I just wanted to give you feedback on a job well done!”
- Paul Davis, Coinstar, Inc. CEO
January 2005 >
“I just received a wonderful email about you and your management and leadership style. You have been a great addition to the marketing and creative team and have taken a tough situation and made into a very good and positive one.”
- Dave Cole, Frm Coinstar, Inc. CEO
- Course Certificate Management & Leadership
- 1999 - 1999
Central Washington University
- Bachelor of Arts Graphic Design
- 1987 - 1991
> 3 MarCom Creative Awards
> 3 MAME Design Awards
> 2 Corporate Employee Awards
> Panel Judge: AIGA Design Student Portfolio Reviews 2004 - 2007
> Panel Judge: Future Business Leaders of America Design Competition 1996