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Petlab Co. Content Audit

As part of the help center's overhaul, Petlab Co.'s Global Director of Customer Experience contracted my services to audit all content in the help center. I went through all articles and performed consolidation, deletion, editing, and additional writing where needed. This has led to the help center working more effectively for consumers.

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Freelance, Full-time, Moonlighting
Andrea Davis
Technical Author & Editor Denver, CO