Rachel Blanchard

* Administrative tasks included: expense reports, assisting with Acosta HR and other forms, project/meeting note taking, making travel arrangements, completing time reports, and ordering/inventory of office supplies * Assisted with PowerPoint designs used for client pitches * Entered quotes and orders into project management software * Used content management systems to update company websites * Researched various items, input into an Excel spreadsheet for a variety of reports * Provided appropriate email and verbal communication to update on and off-site personnel * Screened incoming calls, filing, scanning, faxing and other general office responsibilities

* Provided mobile phone and accessory sales, as well as customer support within my retail location by building a strong rapport with new and returning customers * Required to meet a quota for sales of wireless products and accessories * Helped customers with troubleshooting products and instruct them on their proper use

* Performed office duties such as answering phones and emails, typing letters and various other documents, editing documents, preparing mail and greeting current and new clients * Assisted architects as needed with graphic design on floor plans and editing

* Assisted PNC University with graphic design and material production needs * Document formatting, presentation design and materials production and assembly

* Assisted store and department managers * Resolved customer issues * Balanced all cash drawers and made end of day deposits * Sales and returns