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Printing Technician, Design Team and Quality Assurance
Persnickety Prints
Aug 2013 - Present (12 years 10 months)
Prepare digital files for printing and produce high-end prints via Xerox and silver halide (Noritsu) photo processing machinery.
Design, approve and produce quality graphical design for clients within tight deadlines.
Ensure all outgoing graphics, photos, and other media are in line with Persnickety's exacting standards.
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Freelance Graphics, Illustration and Prepress
Jun 2011 - Present (15 years)
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Watch Repair/Sales
Precision Time
Jul 2011 - Aug 2013 (2 years 1 month)
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Ad Set, Fine Jewelry, Cashier
Kohl's Department Stores
Jun 2009 - Dec 2012 (3 years 6 months)
Hired on as a cashier, consistently met and exceeded goals in Kohl’s Charge accounts and customer service, speed and satisfaction
Rapidly promoted to Jewelry department, still meeting goals while maintaining security, merchandising, and gaining valuable knowledge, skills and clientele
Took on additional responsibility of Adset, maintaining sale signage and store graphics and working heavily with store computing. Assisted in training and quality control with new cashiers and staff
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Technical Support
Teleperformance
Dec 2009 - Apr 2010 (4 months)
• Responsible for customer care and technical support of internet, cable and telephone services, including troubleshooting and remotely managing customer equipment
• Dispatched technicians, directed calls, and provided for customer’s needs in a quick and efficient manner