Los Angeles, CA
Sep 2016 - Apr 2017 (7 months)
I initiate and set goals for programs according to the strategic objectives of the organization:
> Plan the programs from start to completion involving deadlines, milestones and processes
> Develop or approve budgets and operations
> Devise evaluation strategies to monitor performance and determine the need for improvements
> Supervise all program and project managers involved to provide feedback and resolve complex problems
> Discover ways to enhance efficiency and productivity of procedures and people
> Apply change, risk and resource management principles when needed
> Read reports prepared by managers to determine progress and issues
> Ensure program operations and activities adhere to legal guidelines and internal policies
> Keep senior management informed with detailed and accurate reports or presentations
Internship - Showroom Assistant
Feb 2016 - Sep 2016 (7 months)
Downtown Los Angeles, CA
Assisted in market research for prospective major retailers, boutiques, and trade shows. Merchandised showroom bi-weekly with new product and to help showcase to buyers and market weeks. Helped monitor website and social media of new arrivals, market weeks, current and upcoming trends, and new brands. Assembled weekly emails for prospective customers and hard follow-ups with line-sheets and product knowledge. Provided clientele orders into database and occasionally dealt with buyers orders and customer service on brands.
Assistant Store Manager/Merchandiser
Jun 2008 - Jun 2016 (8 years)
June 2008 - June 2016
>Started as seasonal 2008, worked up to lead sales 2010, and promoted to assistant manager 2012.
>Provided prompt and courteous customer service on a daily basis.
>Achieved positive increase from a 55% visual quarterly audit to 91%.
>Managed floor setting, window display and layouts, mannequin outfitting, table and- wall setups, and visual packets.
>Conducted employee reviews, payroll, schedules, inventory, and housekeeping.
>Assisted store management to create floor maps and ensure an efficient inventory process.
>Provided orientation, training, and developed several sales associates to lead sales positions.
June 2008 – November 2012
Sales Associate/ Lead Sales
>Customer service, meeting daily sales goals, POS systems, product placement, and visual recovery.