Mar 2018 - Present (4 years 2 months)
Freelance Graphic Designer
May 2013 - Present (9 years)
Key clients include Boutique Bake, University College Dublin, BearCreation, Jobo, Irish Museum of Modern Art, Drogheda Arts Festival, Annsfort Stables, Emma by Jane, EnjoyLearnPerform, and FitFreaks.
May 2016 - Jan 2018 (1 year 8 months)
Responsible for all graphic and design related outputs. Event branding, conceptualization and rendering, presentation creation, art-working and production, web development, management, UX and UI, the management of creative department workflow delegation and timelines, and mentoring.
Clients of note: Accenture, Acelity, Adroll, Deloitte, Ernst & Young, Facebook, HINO, Inspirefest, Jameson, Liberty Mutual Insurance, Mastercard, Matheson, Microsoft, Mylan, Oath, Oracle, PayPal, Salesforce, Trend Micro, Workday, Yahoo
Oct 2014 - May 2016 (1 year 7 months)
Responsible for all graphic and design related work throughout. Branding, event conceptualization and rendering, presentation creation, art-working, liaising with clients and managing their brands, interns, website creation, social media assets, etc.
4th of July Festival, Accenture, Adidas, AIG, Airbnb, BD Festival, Cadbury, Canterbury, Cycle Against Suicide, Electric Ireland, Ernst & Young, Facebook, IRFU Charitable Trust, Kingspan, Leinster Rugby, Lock 6 Cafe, Menarini, Movember, Nissan, Nitro, PaddyPower Betfair, Penny Dreadful, Poker Stars, RaboDirect, Rainbow Run, SAP, Sizmek, St. Mary's College, Tour de Picnic, Twitter.
Dec 2013 - Oct 2014 (10 months)
Brand design management of iTagged.
Design of iTagged mobile application v2, which was featured in the App Store.
Development of iTagged assets and any affiliated brand design requirements for print, web, etc.
Jun 2013 - May 2014 (11 months)
Responsible for the creation of Branding and Communications material for key clients such as:
Aspire PR, Colaiste Naomh Eoin, Ferrero, Kinder, Tic Tac, George Hook, Harry's on the Green, Ireland Texas Business and Education Assoc., Phlok, Stretch-n-Grow, Sonra, Track and Trail.
Mar 2013 - May 2013 (2 months)
Financial Risk Controller: Invoice Discounting
Bank of Ireland
Dec 2011 - Sep 2012 (9 months)
Responsibilities: Assess and forecast the financial trends of a client’s business in order to calculate the financial risk to the Invoice Discounting facility ; applying appropriate restrictions and approvals to each client.
Strong critical analysis and time management skills required; along with interpersonal, multi-tasking, and prioritisation skills. Requires a natural eye for anomalies, primarily financial.
Chargeback Customer Service Operator
Bank of Ireland
Jan 2009 - Dec 2011 (2 years 11 months)
Responsibilities: Investigate all financial loss claims of Bank of Ireland credit card users; assess each case and pursue reimbursement on the client’s behalf.
Maintain an excellent standard of service, expertise, and efficiency to maximise positive customer experience.
Delegation, communication, and team working with fellow employees in a high pressure environment. Pro-active and independent working.
Critical analysis of claims under strict legal and financial regulations. Problem solving and “getting it right” first time, every time.
Created innovative work practices to improve cost and time efficiency.