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Design Manager @ beIN Media Group

Muhammed Hisham Chappan

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  • About
  • About

    I’m a Product Designer with more than 14 years of experience in UI & UX.

    I’m focused on creating meaningful experiences through design. I am excited to have the opportunity to showcase my skills and experience in this field. Having carefully reviewed the job description, I am confident that my skill set aligns perfectly with the requirements of the role. With a strong background in UI/UX design and a keen eye for detail, I have successfully delivered user-centric designs for various digital products.

    Over my years of study and work, I've built a successful career in information technology. I have expertise in various areas like Interaction & UI Design, Visual Design, UX Design, Prototyping, Illustration, Design Systems, Animation, User Research, Design Thinking, Decision Making, Problem Solving, Innovation, Collaboration, Customer Focus, Planning & Organisation, Business, Market & Technology Awareness, and Relationship Building.

    I'm currently a Design Manager at beIN Media Group in Qatar, overseeing 10 team members and all beIN Digital Products. Previously, I held the role of Product Design Manager at OSN, having been promoted from Senior UI/UX Designer. I contributed to projects like OSN Streaming, OSN.com, OSN STB, and MyOSN. Additionally, during my time as a UI/UX Designer at Intigral, I worked on the Dawri Plus project, recognized with awards like the MENA Digital Awards 2017 for Best Application and honours for Best Digital Strategy 2017 & Innovation in MENA Sports 2016 from the BROADCAST PRO SELEVISION SUMMIT AND AWARDS. These achievements reflect the dedication of both my team and me.

    Feel free to explore the project I've been involved earlier in via Dropbox and delve into my portfolio to see examples of my skills demonstrated in previous projects.

    Portfolio Link: https://www.coroflot.com/chappanish

  • Experience
    • Design Manager
      beIN Media Group
      Qatar
      Jun 2022 - Present (4 years)
    • Product Design Manager
      OSN
      Dubai, United Arab Emirates
      Sep 2020 - Present (5 years 9 months)
      Lead design team responsible for the UX/UI Design of all of OSNs customer facing digital products including its Direct to Home (DTH) Satellite DVR, Corporate website, OTT streaming products and Customer self-service application.

      Lead the team responsible for the design of the end to end customer experience and introduced innovative customer research principles.

      Ensure and rapidly validate that our designs met both the needs of our customers whilst remaining in-line with our wider business objectives.

      Deliver innovative UI & UX for Websites, Mobile Apps, Smart TV Apps, STB and OTT.

      Incorporate a rapid prototyping strategy to gather user feedback early and often.

      Brainstorm, research, wireframe, prototype, design and refine user experiences all within specified product requirements and deadlines.

      Collaborate and partner with various team members in attempt to ensure intended designs remain intact throughout project life-cycle.

      Assist Developers while making sure design is accounted for within the process.
    • Senior UI/UX Designer
      OSN
      Jul 2018 - Aug 2020 (2 years 1 month)
      Develop user interface design recommendations based on research findings.

      Deliver innovative UI & UX for Websites, Mobile Apps, Smart TV Apps, STB and OTT.

      Interactive prototypes, and models as well as creating flow charts and wireframes.

      Incorporate a rapid prototyping strategy to gather user feedback early and often.

      Brainstorm, research, wireframe, design and refine user experiences all within specified product requirements and deadlines.

      Collaborate and partner with various team members in attempt to ensure intended designs remain intact throughout project life-cycle.

      Create initiative to define Interaction Design's deliverables and placement in the overall requirements to design process.

      Assist Developers while making sure design is accounted for within the process.

      Facilitated usability lab during formal testing.

      Established user interface design standards, internationalization considerations, framework guide and checklists to enhance Development's autonomy.

      Defined and established design process with deliverables.

      Collaborated with Development on interface design strategy and implementation.

      Developed the common look and functionality to be migrated across the product suite to ensure user interface consistency.
    • UI/UX Designer
      Intigral
      Jan 2016 - Jul 2018 (2 years 6 months)
      Develop user interface design recommendations based on research findings

      Deliver innovative user interface for Web, Mobile Web, and Mobile applications, and OTT.

      Create wireframes, mockups, comprehensive prototypes, user-interaction model, and workflows.

      Interactive prototypes, and models as well as creating flow charts, sketches and wireframes .

      Incorporate a rapid prototyping strategy to gather user feedback early and often.

      Brainstorm, research, wireframes, design and refine user experiences all within specified product requirements.

      Meet all deadlines set by the product designer.
    • Senior Digital Designer
      International Association International Gulf Organization
      Dubai, United Arab Emirates
      May 2014 - Dec 2015 (1 year 7 months)
      Provide advanced technology & ideas when it comes to design.

      Develop corporate identity & refresh.

      Brainstorming and mocking up design ideas on Mobile App UI, Website UI, Newsletter, Magazine, Brochure etc.

      Meet all deadlines set by the marketing director.

      Defined and established design process with deliverables.

      Collaborated with Development on interface design strategy and implementation
    • User Interface Designer
      Amaaken
      Nov 2013 - Mar 2014 (4 months)
      Developed the common look and functionality to be migrated across the product suite to ensure user interface consistency.

      Developed information architecture, UML task flows, storyboards, wire-frames, low- and high-fidelity prototypes, and detailed design specifications.

      Established user interface design standards, internationalization considerations, framework guide and checklists to enhance Development's autonomy.

      Translated business requirements into design specifications working with Product Management, Systems Analysts, Subject Matter Experts, and Developers.

      Designed screenshots and prototypes using Adobe Photoshop, Illustrator, Fireworks and SwishMax.

      Integrated usability enhancements discovered through research, heuristic evaluations, card sorts, and formal lab-based user testing.

      Collaborated with Development on interface design strategy and implementation.
    • Digital Designer
      Freelance
      Feb 2013 - Nov 2013 (9 months)
      Developed the common look and functionality to be migrated across the product suite to ensure user interface consistency.

      Developed information architecture, UML task flows, storyboards, wire-frames, low- and high-fidelity prototypes, and detailed design specifications.

      Established user interface design standards, internationalization considerations, framework guide and checklists to enhance Development's autonomy.

      Translated business requirements into design specifications working with Product Management, Systems Analysts, Subject Matter Experts, and Developers.

      Designed screenshots and prototypes using Adobe Photoshop, Illustrator, Fireworks and SwishMax.

      Integrated usability enhancements discovered through research, heuristic evaluations, card sorts, and formal lab-based user testing.

      Collaborated with Development on interface design strategy and implementation.
    • Senior User Interface Designer
      NassTech
      Dec 2011 - Feb 2013 (1 year 2 months)
      Deliver user interface design concepts on both consumer and client facing projects and provide design support as needed for iOS, Android, BlackBerry and Web platforms.

      Produce wire-frames, mock-ups, task flows, and UI specifications as needed to assist with business socialization and approval, as well as implementation and testing.

      Collaborate and partner with various team members in attempt to ensure intended designs remain intact throughout project life-cycle.

      Create initiative to define Interaction Design's deliverables and placement in the overall requirements to design process.

      Assist Developers while making sure design is accounted for within the process.

      Mentor and provide project input to other Interaction Designers on projects as needed.

      Collaborated with development staff and management to implement improvements to various designs.
    • User Interface Designer
      Integrated Applications
      Dec 2010 - Dec 2011 (1 year)
      Developed the common look and functionality to be migrated across the product suite to ensure user interface consistency.

      Developed information architecture, UML task flows, storyboards, wire-frames, low- and high-fidelity prototypes, and detailed design specifications.

      Established user interface design standards, internationalization considerations, framework guide and checklists to enhance Development's autonomy.

      Translated business requirements into design specifications working with Product Management, Systems Analysts, Subject Matter Experts, and Developers.

      Designed screenshots and prototypes using Adobe Photoshop, Illustrator, Fireworks and SwishMax.

      Integrated usability enhancements discovered through research, heuristic evaluations, card sorts, and formal lab-based user testing.

      Collaborated with Development on interface design strategy and implementation.
    • Graphic Designer
      Crayons Ad
      Feb 2010 - Dec 2010 (10 months)
      Provide advanced technology & ideas when it comes to design.

      Develop corporate identity & refresh branding of companies.

      Develop graphics and layouts for product illustrations, company logos, and Internet websites.

      Brainstorming and mocking up design ideas on Ads, Brochures, Calendars, CD's, Certificates, Directories, Greeting Cards, Logos, Magazines, Story Boars, Business Cards, Presentations etc.

      Meet all deadlines set by the marketing director.

      Manage and maintain graphic files, including Center logos, photos and art, as well as sponsor logos and photos from guest artists.

      Presenting ideas to clients.

      Meeting with clients and adjusting designs to fit their needs or taste.

      Projecting budgets and schedules.

      Work with Center staff to generate information and approvals for materials

      Working with others, such as printers, programmers, developers or other technicians, to complete the final product.
    • Graphic Designer
      Enter Computers
      Feb 2008 - May 2009 (1 year 3 months)
      Liaising with clients to determine their requirements and budget

      Develop designs on Ads, Brochures, Calendars, CDs, Certificates, Directories, Greeting Cards, Logos, Magazines, Story Boars, Business Cards and Presentations etc.

      Designing client proposals from typesetting to design, print and production.

      Working with clients, briefing and advising them with regard to proposal style, format, print production and timescales.

      Determining size and arrangement of illustrative material.

      Prepare rough drafts of material based on agreed brief.

      Reviewing final layouts and suggesting improvements if required.

      Liaising with external printers on a regular basis to ensure deadlines are met and material is printed to the highest quality.
    • Computer Service Engineer
      Computer Solutions
      Jul 2006 - Jan 2008 (1 year 6 months)
      Detect and solve computer hardware problems.

      Liaising with technician for best solution regarding Hardware & Software.

      Plan and implement advanced technology for the IT department.

      Manage all the responsibilities of the IT department.

      Provide Technical and Administrative support for computer Hardware & Software environment.

      Coordinate with vendors and other departments to resolve IT related issues and to arrange technical training.

      Make purchases in related to IT by dealing with vendors.
  • Awards

    DAWRI PLUS Project Won Best Application (Mobile/Tablet) -

    MENA DIGITAL AWARDS 2017 and Best Digital Strategy 2017 & Innovation in Mena

    Sports 2016 from BROADCAST PRO SELEVISION SUMMIT AND AWARDS

  • Industries
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