Louzolo GANGA

Qualifications Summary Intuitive and highly motivated professional, pursuing a challenging role to continue the enhancement of skills, knowledge, and expertise in communication and marketing utilizing extensive experience and proficiency in sales, healthcare, communications, and visual arts. Results-driven marketing professional, with distinguished accomplishment in spearheading and formulating comprehensive marketing strategies. Customer-focused, with exceptionally solid work ethic and exemplary graphic skills to proficiently create attention-grabbing, captivating works of art. Equipped with the ability to work collaboratively to meet project goals in a timely and efficient manner. Proficient with English, French, and Spanish. Areas of expertise include: Communication * Training and Development * Graphic Design * Web Design * Photography* Staff Management

Formulate ideas by examining available information and visual materials. Create concepts and rough layout of arts and copy associated with positioning, size, type size and style, and related visual concepts. Arrange the final layout by labeling and attaching the completed copy and art, and then submit rough layouts to clients for approval. Accomplish precautionary maintenance requirements to ensure efficient operation of equipment. Guarantee timely completion of projects through close collaboration with clients. Key Highlights: * Create and manage the website and marketing materials, including business cards, newsletters, price tags, T-shirt designs and catalogue, brochures, brand identity, digital photography, flyers, pamphlet design, corporate graphic arts work, webinar training, and international marketing

Produced insurance verification forms and marketing resources for clients, including learning materials for patient assistance program, brochures, and product information booklets while adhering to federal authority and government regulations. Developed performance board for several teams across the company, as well as teaching materials for conferences and staff training. Generated marketing communications plan, project schedules, and documentation. Designed integrated web interfaces for prospect clients in accordance with company branding guidelines. Organized and facilitated web seminars for management, existing, and fresh clients. Appraised project requests to ensure all required information are provided observed timetables and send regular apprises to clients and several groups. Maintained the technical adequacy of all projects in progress and provided assistance to keep projects within schedule and budget. Coordinated with both internal and external teams and clients to solve complicated technical or client-specified requirements. Key Highlights: * Played a key role in handling communication product development, which included newsletters, fact sheets, web sites, brochures, and articles for information campaigns and events for stakeholders, as well as communications information sheets, posters, newsletter, meeting transcripts, agendas and other marketing and communication indemnity as required. * Introduced and implemented an online timekeeping program for the Multiple Sclerosis Patient Assistance Program * Performed as key liaison between the Concentra Urgent Care, the patient, and the Patient Assistance Program * Efficiently oversaw the operation of Concentra's patients * Developed benchmark and reporting key metrics to appraise the online timekeeping performances for the client and management analysis Other Career

Describe outputs to partner and stakeholder organizations, providing workflow updates to management. Administer all communications with the field force for several therapies accept and document incoming corporate communications. Provide benefits to customers through negotiation with partner client organizations. Examine and resolve numerous customer inquiries from general process concerns to escalated issues. Instruct and illuminate standard operating procedures (SOP) to personnel in various departments. Key Highlights: * Accomplish authorizations for full scope of client service deliverables focused on specific client needs and requests * Managed and documented accurate detailed records, such as PHI, HCP profiles, and field productivity reports