Interaction Design Lead

Job Description

Do you have the chops to design experiences for next-gen connected products and services for a major global player in the Future of Mobility? Are you a pioneer vs settler and catalyst vs agitator? If the answers are, "Yes," then this could be the opportunity you've been waiting for.

About Our Client
Our client is driving people, their businesses, and society forward by taking on their toughest transportation challenges. But while they believe more than ever that mobility drives human progress, the world has progressed, too. Our client is in the midst of the biggest change the automotive industry has ever seen. Just as cars changed the world over the last century—creating the driver, highways, gas stations, and malls—self-driving cars, electric powertrains, and connected vehicles will radically reshape how we live, work, and play, our cities and society itself over the next hundred years. Our client’s human-centered organization drives human progress through creativity, empathy, and design. They are at the cutting edge of the company’s most strategically critical work, designing people’s and society’s needs into the heart of next-gen products, services, and experiences. Every day, the company’s vehicles and services support millions of people around the world, and the HCD organization is designing at scale – not just inventing the future, but operationalizing it, to help all those people move through their lives, better. Their global labs are dedicated spaces that push the edge of the company’s near and far strategy. Their ultimate goal is to design new products, services, and ventures that customers love and that drive business profitability.

Position Overview
As an Interaction Design Lead, you:
+ Bring a strong point of view throughout the entire process from inspiration and research to building prototypes and communicating a vision.
+ Contribute to a harmonious and collaborative team dynamic.
+ Conceive, design, develop, test, and launch new products and services.
+ Apply systems thinking to information and experience design that engages people in meaningful ways.
+ Help elucidate user pain points and design opportunities during research, grounding ideas and actionable concepts in user and business needs, design principles, and technical capabilities.
+ Challenge the status quo and ways of working, pushing the team and the lab at large on the definition of interaction design excellence.
+ Help less experienced team members understand and design integrated product and service experiences through brand, people, space, product, and touchpoints.
+ Contribute to the planning, design, and operations of experiments of new products and services at varying levels of fidelity in alignment with learning goals and the confidence levels around problem, solution, and form of implementation.
+ Manage project budget and communication with stakeholders and partners.
+ Contribute to the development of the interaction design community of practice by exploring emerging tools and processes.

Requirements
+ Bachelor’s degree in New Media, HCI, Interaction Design, Service Design, or related field, or 5+ years’ equivalent experience.
+ 4+ years of interaction design experience across a breadth of digital media. 

Preferred
+ Master’s degree in Interaction Design, Service Design, New Media, HCI or related field, or equivalent experience. 
+ Experience with graphic design and digital design and prototyping tools such as Illustrator, Sketch, Figma, HTML/JS/CSS, InVision, Principle, and After Effects. 
+ Experience of designing and facilitating group collaboration workshops. 
Experience of teaching design thinking principles, tools and methods in a formal in-person setting. 
+ Experience of working on digital products and services for consumer and business applications. 
+ Experience of developing digital services and bringing products or services to market. 
+ Passionate about mobility and/or the automotive or transportation industries. 
+ Strong verbal, written and visual presentation skills.  

***Research shows that candidates from under-represented backgrounds often don't apply for roles if they don't meet all the criteria. If you don't have 100% of the skills listed, we strongly encourage you to apply if interested.***

Diversity Equity & Inclusion
Our client is an equal-opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

Work Authorization
Candidates for this position at our client company must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Work Model
Our client has a hybrid model. The on-site requirement is 3 days/week (up to 5 if/when necessary).

Application Details

***To be considered, please share your resume and the link to your online portfolio (and password)***