Job Description

We are looking for a talented technical writer to help create and build out our product documentation. You will be a core part of the product development team working closely with engineering, product marketing, and customer experience to create resources that don’t just document what the product does, but accelerates a user from novice to power user.



Responsibilities:
-Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
-Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success.
-Analyze bill of materials (BOM) to maintain master spec database and create one sheet summaries for internal distribution.
-Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications.
-Work with international teams and 3rd party translation services to develop global documentation.
-Evaluate current content and develop innovative approaches for improvement.
-Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements.
-Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
-Work with document control to identify all product documentation and ensure document repositories are updated to latest revisions.
-Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration.
-Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.


Required Qualifications:
-Bachelor's degree in relevant technical field.
-2-4 years' industry experience as an effective technical writer.
-Experience working with CAD data and Adobe Illustrator
-Proven ability to quickly learn and understand complex topics.
-Previous experience writing documentation and procedural materials for multiple audiences.
-Superior written and verbal communication skills, with a keen eye for detail.
-Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content.
-Proven ability to handle multiple projects simultaneously, with an eye for prioritization.

SUPER73

Born from the desire to inspire and create adventure and community, SUPER73 is an American lifestyle adventure brand fusing motorcycle heritage and youth culture. We are a group of adventurers, creators, builders, thinkers, innovators, dreamers, and most importantly, doers who believe that the whole of our efforts far outweighs the sum of our parts. This is not for the faint of heart. We work hard, we move fast, and we are on a mission. For us, this is not a job, this is an opportunity to fuse passion with a career and compete in a newly emerging global industry. If you believe that you can contribute to our team, we’d love to talk to you.

What SUPER73 Offers You:
? Medical/Dental/Vision
? Vacation/Sick Time off
? 401(k) savings plan
? Employee discounts
? Great work/life balance
? A great culture and an amazing place to work!

SUPER73, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (gender), age, national origin, ancestry, citizenship, physical or mental disability, military or veteran status, medical condition, genetic information, sexual orientation, or any other category protected by federal, state, or local laws.

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