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UX Lead

Elroy Air k

San Francisco, CA

Jun 21
Job Description

As UX Lead, you will drive the communications and protocols surrounding our vehicles. Additionally, you will work with various teams to develop the behavior and signalling, and concept of operations around the vehicle, associated systems & subsystems, remote piloted operations, and backend systems.

The UX Lead role has a varied and exciting range of responsibilities:

Research Agenda - work with the design team and various partners to fully understand, package, and communicate the logistics systems into which the Elroy interfaces
Communications / Controls - work with the software, design, and certification teams to develop and optimize the communications to/from the vehicle as well as the interface and protocols which control it
Signalling - the vehicle also needs to interface with, avoid, or broadcast its intent to persons and other vehicles in its physical proximity. The UX lead will drive the experiments and research to establish these protocols.
User Manual - drive the development and codification of communication protocols / procedures around the vehicle. Bring this into a coherent document to be used and iterated upon by all interested parties, flight teams, A and P mechanics, ground personnel, pilots, etc....
Experimentation / Prototyping - employ physical as well as graphical means to develop inquiry and experiment which pushes us further down the knowledge funnel. Assist in driving technological, safety, & regulatory requirements discussion and fulfillment of those requirements.
Design for Assembly/Serviceability - e.g. work with design and engineering teams to think through and design appropriate access panels and field replaceable drive units, and ensure fastener accessibility.
3rd Party Integrations - work with customers to ensure our hardware & software integrate with their shipment, asset tracking, & routing systems -- and ensure that both customers and Elroy Air understand and internalize the necessary requirements.

Our Ideal Candidate

Has 7 years of UX experience pertaining to vehicles, robotic systems, or software-dependent hardware (user interface - physical and GUI) relevant to our autonomous logistics platform
Has a relevant graduate degree or equivalent experience
Has experience leading research efforts and communicating results back to diverse audiences
Has experience working within and across cross-disciplinary teams in hardware, robotics, or aviation
Is well versed in a wide variety of communication protocols and means of representation for strategy/planning, data, & user-centric documentation.
Has experience in user-research protocols and best practices for customer-facing inquiryIs of an experimental mindset and able to drive a discussion about requirements as well as fulfilling those requirements.
Bonus Points For
Past experience developing protocols for large vehicles, robots or other relevant autonomous systems.
Past ergonomics and human factors experience
Aerospace experience

What's in it for you

Competitive salary + equity package
Competitive medical/dental/vision/long term disability/life insurance package
401(k) with broad access to low-cost investment funds, paid parental leave, and highly flexible vacation policy.
You'll work with and learn from a diverse and highly skilled team.
You'll help define a new category of aerospace / logistics / robotics, and you'll work on novel and never-before-built systems.
As an early addition to a quickly growing team, you'll help shape and define company culture and values.
You'll work in a hands-on office and testing facility minutes from downtown San Francisco.

Elroy Air values and strives for diversity in our workforce and does not discriminate based on applicant identity in accordance with equal employment opportunities and federal, state, and local law. We define diversity as a variety of perspectives, life experiences, and backgrounds which form a person's identity. This includes not just gender identity and race, but also; ethnicity, sexual orientation, gender expression, religion, age, ability, parenthood status, veteran status, citizenship status, or any combination of these characteristics.

We encourage you to apply even if you aren't an exact match for our open role, many of our team members come from nontraditional backgrounds.

All employees will be screened through E-Verify.

Elroy Air

At Elroy Air, we are building autonomous vertical takeoff and landing (VTOL) cargo aircraft systems that will change the way the world moves goods. Transporting cargo by air has so much potential! It’s much faster than by land or sea, but before recent developments in perception, autonomy, electric powertrain and aerospace materials - air transport has remained expensive. We’re going to change that. And we’re solving big problems; the commercial express logistics industry worldwide needs faster + better transport and spends $140B annually, and our men and women in uniform need a reliable unmanned aerial cargo delivery system.

Our future partners and customers are responding enthusiastically. As we prepare to fly our vehicles with customers, we are looking for people like you: motivated teammates excited by this mission and by the rare opportunity to develop a world-class autonomous aerial logistics system. You will play a critical role in bringing the Elroy Air system to the world.