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Vice President, User Experience Designer

BlackRock k

New York, NY

May 13
Job Description


Vice President, iShares.com – User Experience (UX) Designer

TLDR

Are you a senior designer who loves to uncover innovative digital opportunities?
Do you relish the challenge of solving client problems in a complex and emerging financial services space?
Do you sometimes have ‘too many ideas’ and are constantly imagining what is possible?
Join us. We need your brain.
Who we are looking for

A senior design generalist to lead project work that explores improvements to the client experience on iShares.com. This is a hands-on individual contributor role doing research, defining opportunities, creating mockups, and testing prototypes. You are a designer’s designer with a mix of tools in your toolbox: visual design, ux design, ux research, workshopping, and prototyping. You can clearly explain your work and are equally comfortable communicating with co-workers and c-suite leaders. Previous experience and interest in financial and investor services is important.

You will be based in our NYC office (currently Midtown Manhattan but moving to Hudson Yards this fall/winter). We work primarily in-person, in the office, with some remote work.

Your (future) team

The iShares Digital Design Team is a global team of over 65-people with offices in San Francisco, New York, London, and Budapest. We’re a growing a team of skilled designers, product managers, developers, and operations folks. Our mission is to transform iShares.com into the most trusted, valued, and relevant digital experience for our client investors.

Within the Digital Design Team, the Strategy squad is a small, cross-functional team (design, product, and operations) working to uncover future-leaning digital opportunities. You will be working directly with the Strategy Design Director (NY) in your day-to-day, with additional collaboration from the Strategy Program Manager, Product Manager, and Head of Strategy (London).

Your day-to-day role

Connect business needs to client needs with great ux design & patterns
Conduct & synthesize research: facilitate client & SME interviews, run client & usability testing, conduct industry & content audits, define opportunity areas, prioritize ideas, etc.
Comfortable leading a user-centered discovery phase for projects, such as running workshops and facilitating discussions with partners
Design wireframes, create high fidelity mockups, and build prototypes to be used to validate ideas plus socialize to partners
Collaborate with key project team members, including visual designers, researchers, product managers, and technology leads to create best-in-class client experiences
Expertise in managing the ambiguity of working in and defining unknown spaces, and guiding design work through to original and powerful outcomes
Your style

Always thinking about opportunities not limitations
Self-directed and comfortable working in dynamic conditions that require fast iterations, quick context shifts, and rapid transitions between collaborative and individual work
An instinct to infuse empathy and behavioral analysis into all aspects of your work and advocate for it within teams and with non-designer colleagues
A passion for human-centered design and the drive to champion it to our clients
You are expert

Running discovery innovation work
Developing UX artifacts such as wireframes, prototypes, user journeys
Using the usual tools like Figma, Sketch, Invision, Miro, Powerpoint, and others to create work
Communication and storytelling through presentation
Role requirements

8+ years digital design experience in either product or agency environments
Portfolio work samples that show deep UX thinking, sophisticated problem solving, opportunity-oriented thinking, and polished visual design expertise
For additional information on BlackRock, please visit:
Careers: careers.blackrock.com

About iShares: www.ishares.com/us/resources/about-ishares

About BlackRock: www.blackrock.com/corporate

Instagram: @blackrock

Twitter: @blackrock

LinkedIn: www.linkedin.com/company/blackrock

BlackRock

ABOUT iSHARES

Why we do what we do
Championing investor progress has been at the heart of the iShares mission from the beginning. Everything we do is about empowering investors so they can take control of their financial futures.

You would never settle for the status quo—that’s why iShares relentlessly pursues better ways to invest.



Driving progress
We’re committed to matching the ambitions of our investors by delivering quality exchange traded funds (ETFs) and solutions for their financial needs. iShares has been a leader in the ETF marketplace for more than two decades by providing portfolio building blocks for investors large and small. Today, iShares ETFs make it simple for everyone to invest with efficiency and transparency at a fair price.

Driving investor progress starts with engineering quality ETFs that perform as designed. It means innovating to stay ahead of market realities and anticipating investors’ needs. We were first to offer ETFs that simplify bond investing and are at the forefront in providing factor ETFs that capture historical drivers of return.1 Our sustainable ETFs deliver environmental, social, and governance (ESG) insights that allow investors to place sustainability at the heart of portfolios. iShares megatrend ETFs help make tomorrow’s growth opportunities available to everyone. Few other ETF providers can demonstrate the same history of innovation.

iShares doesn’t just engineer quality products, we offer tools and enhanced fund data to help inform smarter portfolio construction. We want investors to understand how various assets drive financial outcomes, that ESG considerations influence long-term performance, and how different ETFs might perform in all market conditions. Whatever your goal, we can help.



The power of choice
We believe that investors deserve choice. That’s why iShares ETFs are designed to offer flexible access to a wide array of investments—from stocks, to bonds, to a growing number of other strategies—in a tax-efficient, low-cost way. The global roster of iShares ETFs counts more than 900 products and over $3 trillion in assets- more than any other ETF provider.2

The breadth of our ETF range makes it convenient to invest for the long term, seek to minimize risk, and match financial goals with personal beliefs. As we continue to grow, we will never stop seeking out ways to help investors on their journeys toward financial well-being.