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Global Retail Designer / Project Manager
Morgan Hill, CA
Jan 2020 - Present (4 years 3 months)
Extensive working knowledge of the design creative process, and construction processes, and can navigate 2D and 3D programs well. Review and work with our teams and the vendor network to keep projects to spec, on task, on time, and on budget.
- Interact and communicate closely with engineers, architects, MEP professionals, construction crews, and graphic and exterior sign vendors. This has allowed me to have smoother builds and manage stakeholders’ expectations by being able to speak in their way of understanding situations.
-Work with vendors to process and acquire any necessary permits. My working knowledge of design and general construction has allowed me to help navigate the permitting process allowing greater connection and understanding of critical permit requirements and keeping the process efficient and time conscious.
- Production knowledge that contributes to the management of FF&E production programs keeping them on schedule and on budget. I also have the ability to troubleshoot any production issues to ensure a smooth process.
- Constantly work and review our design guidelines in order to help and mentor our global teams on best branding practices in their design executions allowing us to safeguard our brand integrity and maintain a high level of customer experience.
- Hold a designer role to help a project move forward and be able to achieve multiple design builds within the overall team and be able to support our global markets without a design team.
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Retail Indentity Manager
Ducati North America
Cupertino, CA
Apr 2013 - Dec 2019 (6 years 8 months)
Executed 125 motorcycle store designs while working with the Service Operations and Retail Operations team to sustain the best customer experience in the final store setups.
- Built a more efficient design and execution process improving our overall start-to-finish timeline by 30%
- Rebuilt the vendor network increasing quality and time of execution.
- With original fixtures being produced in Italy, I created a fixture program to be produced and warehoused in the United States for the North American dealer network, cutting on shipping time and costs, and project timeline.
- Worked closely with engineers in the exterior signs program production, maintaining tight specifications and finding ways to streamline ordering and production to make a more efficient timeline.
- Created, managed, and streamlined a network of vendors, to service our North American markets independently (USA, Canada, Mexico) for more effectual project executions.
- Used 2D and 3D CAD to validate design elements/processes for optimal design execution.
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Design Consultant
Concept38 (own company)
Apr 2011 - Apr 2013 (2 years)
Executed projects in brand identity, environment design, and product design with a human-centric and solution-driven focus.
- Strategically brought a user-centric, “trim the fat” design approach to clients’ projects in order to produce quality, on-time, and on-budget projects.
- With knowledge of production procedures, I developed concepts in 2D and 3D files for fixture production and custom furniture production for my clients.
- Notable projects included Santa Cruz Bicycles HQ Showroom and Office design and Citrix Secret Room lounge in their corporate offices.
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Head of Design
Santa Cruz, CA
Feb 2008 - Apr 2011 (3 years 2 months)
Executed projects in brand identity, environment design, and product design with a human-centric and solution-driven focus.
- Strategically brought a user-centric, “trim the fat” design approach to clients’ projects in order to produce quality, on-time, and on-budget projects.
- With knowledge of production procedures, I developed concepts in 2D and 3D files for fixture production and custom furniture production for my clients.
- Notable projects included Santa Cruz Bicycles HQ Showroom and Office design and Citrix Secret Room lounge in their corporate offices.
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Other Notable Positions
see below
2001 - 2011 (10 years)
Other Notable Positions
Bombardier Transportation - 2 years
Industrial Designer
- One of four designers designing the first light rail train for the City of Minneapolis.
- Managed design of interiors where I had the opportunity to work closely with engineers and create production drawings for bracketing of seats and production of bike rack system for commuters.
- Managed and did quality checks of train seats, train window systems, and graphics. It allowed me to learn to communicate with the different designers, engineers, and production teams ensuring projects were done on budget and on time.
Pacific Meat Co
General / Operations Manager - 6 years
- Managed and trained a team of 27 employees that included office staff, warehousing staff, and drivers.
- Created systems of operations in the warehouse that contributed to more efficient order building cutting down on overtime by 30% and reducing loss of inventory to almost zero loss.
- Created an official safety program with a constant training schedule, reducing risks and injuries.
- Working closely with drivers, we were able to cut delivery times by 20% contributing to higher customer satisfaction and reducing driver overtime.