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Web Brand Designer
STS SYSTEMS INTEGRATION, LLC
San Antonio, TX
Jul 2019 - Feb 2021 (1 year 7 months)
Worked closely with Sr Project Controller, SMEs, QA, developers, analysts, researchers, and all cross functional teams to design web-based training program. Responsible for absorbing broad range of highly technical processes and modalities to streamline complex instructional training, demonstrations, and job aids. Developed training strategies that balanced critical thinking with problem solving across the Defense Health Agency’s large revolving workforce.
Adroit storyteller, skilled at cutting through chaff, simplifying complex processes.
- Designed, developed, and maintained enterprise-wide training portal.
- Created all storyboards, wireframes, scripts, and process flows for development team.
- Assisted w/migration of all legacy application, training, and assets to AWS SaaS Cloud.
- Adept at simplifying complex processes to create compelling learning/visualizations.
- CBT video expert; all scripts, captures, voice-overs, graphics, audio/video publishing.
- Developed context sensitive help system; linked files to training/marketing job aids.
- Skilled at managing project scope with leadership and stakeholder expectations.
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Sr User Interface Designer
STS SYSTEMS INTEGRATION, LLC
San Antonio, TX
Aug 2009 - Jul 2019 (9 years 11 months)
Senior UI Designer for the DHA’s CarePoint Healthcare Application Suite (CHAS) software development team. Responsible for designing highly technical UIs for over a dozen healthcare applications. Worked closely with development teams using IT lifecycle tools, wireframes, storyboards, and prototypes. Solely responsible for designing, creating, and supporting CHAS training program, web site, all training media, and instructional materials. Solid competency in storytelling; comfortable demonstrating concepts and ideas to leadership and clients.
- Created all GUI designs, layouts, graphics for CarePoint Healthcare Application Suite.
- Wrote, narrated, and published 150+ computer-based training videos and demos.
- Modernized large library of legacy training guides for 12 applications.
- Created hundreds of training demonstrations supporting U.S. military SMEs.
- Created 90% of all visual presentations used by leadership and business development.
- Created Single Sign-on training curriculum development project for AWS migration.
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Creative Director
Broadramp
San Antonio, TX
Aug 2007 - Apr 2009 (1 year 8 months)
Successfully managed creative team for award winning San Antonio start-up. Direct reports included graphic designers, technical writers, web developers, digital videographers, and 3D artists. Responsible for ensuring quality control over all creative projects from concept to completion.
- Team’s streaming media demonstration instrumental in securing Series B funding.
- Designed new company web site showcasing state-of-art streaming technology.
- Created video presentation for MGM Studios new streaming digital movie library.
- Media press kit and VIP booklet helped secure Set-Top TV project with Hilton hotels.
- HD video wall stole show at Digital Hollywood conference.
- Online video magazine successfully attracted additional $3 million VC funding.
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Media Designer & Promotions Consultant
ECLIPSTUDIOS
Tampa, FL
Jan 2002 - Aug 2007 (5 years 7 months)
Freelance business focused on creating engaging digital media for hospitality clients.
Notable Clients include:
Dolphin Landings Charter Boat Center – St. Pete Beach, FL
- Created web site for legacy charter boat business; grew business to 3 docks.
- Helped owner secure hospitality contract with St Petersburg Grand Prix/F1 Racing.
Dolphin Landings Shopping Center – St. Pete Beach, FL
- Created shopping center’s first web site showcasing proximity to St Pete Beach.
Pinellas County ISD – Gulfport, FL
- “Stay-In-School” presentation in Washington D.C. helped district win super funding w/Bill & Melinda Gates Foundation.
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Product Manager
Macromedia
Richardson, TX
Sep 2000 - Sep 2001 (1 year)
Managed FreeHand graphics software product line; $30 million AAR. Created all product life cycle, positioning, launch, and pricing plans. Worked closely with software development team in Richardson, TX while commuting to San Francisco to collaborate with product marketing teams.
- Reintroduced FreeHand on MAC platform; increased market share from 9% - 23%.
- Hosted advisory boards, focus groups, and usability testing significantly expediting feature development process between Macromedia and Apple.
- Released world’s first professional illustration product developed for MAC OS X.
- Successfully publicized company’s 1st multi-platform release on national press tour.
- Launch featured in PCWorld, CNET, MacWorld, eWeek, MacCentral, and Publish.com.
- Hosted "Birds of a Feather" user forum at MacWorld, NYC.
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Technical Products Planner
Micrografx, Inc.
Richardson, TX
Mar 1995 - Jul 2000 (5 years 4 months)
Promoted 3 times in 5 years to become Senior Products Planner for Technical Development team. Successfully planned and designed advanced Interactive Electronics Technical Manuals for all DoD clients including US Navy, US Air Force, Lockheed Martin, Boeing, Raytheon. Held position until Micrografx was acquired by Corel Corporation.
Positions Held:
- Technical Products Planner
- Product Specialist – Picture Publisher
- Product Specialist – Windows Draw
- QA Engineering Test Lead – Windows Draw