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Visual Merchandiser for Hennes & Mauritz

Iska Awang

Singapore, Singapore
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  • About
  • About

    A talented and accomplished individual with motivation and enthusiasm to rise to a managerial position in visual merchandising. Possess confidence to take charge of displays and promotions; pulling together themes and implementing seasonal changes to maximize outstanding results.

  • Education
    • GCE N" & "O
      Bedok Town Secondary School
      1997
    • PSLE
      Min Xin Primary School
      1991
  • Experience
    • Visual Merchandiser/Window Dresser
      H&M (Flagship and Ion)
      Mar 2016 - Present (10 years 3 months)
      - Ensure visual presentation adheres to the H&M guidelines and constant maintenance
      - Replenish and relocate merchandise and fixtures
      - Training and coaching the floor staffs and new visual merchandisers on how to execute proper Visual Merchandising in the store
      - Assist customer
      - Operate cash register as needed
      - Assist staffs on the floor and stores
    • Visual Manager
      Esprit (Great World City / Parco Bugis Junction / Plaza Singapura / Isetan Scotts)
      Singapore, Singapore
      Dec 2014 - Feb 2016 (1 year 2 months)
      1. Visual Display
      *Ensure consistency within all stores and to work with the Store Managers in preparation for all major floors moves and to give assistance in merchandising, correcting any display & merchandising problems.
      *Ensure the smooth flow of information between the Display Team and Retail Team and to communicate openly and constructively with retail team and merchandising team.
      *Work with Visual Merchandisers on latest VM directives and communicating to all store personnel on basic visual merchandising techniques & principles.
      *Go through Daily Checklist of the store when doing store visits. Ensure wall layout, merchandising, mannequin & window display are visually in keeping with the ESPRIT image.
      *Initiate better merchandising techniques.
      *Ensure option counts are within standard in the stores.
      *Ensure that all posters, transparencies & topshelf are correctly used & that requisitions are placed when needed.
      *Ensure all props, merchandisers & fixtures are well maintained and that VM equipment are maintained at the warehouse.
      *Ensure that all requisition & storage procedures of the above items are followed through.
      *Assist Visual Merchandisers to set up window display.
      *Ensure that photos are taken after window & floor changes are made, when new stores open or after renovations.
      *Ensure that lightings of all stores are properly sported & in good condition.
      *Ensure that warranty and maintenance of all visuals and housekeeping standards.
      *To be involved in the development/purchase of display materials, ensuring that the cost of display expenses meet the pre-set budget level and to source for local props if needed.
      *To support and be involved in the change of store layout, (this includes reallocation of fixtures layout).
      *To plan and be responsible for effective staff planning and setting of targets to team members.
    • Visual Merchandiser/Window Dresser
      H&M (Suntec City)
      Dec 2012 - Nov 2014 (1 year 11 months)
      Hennes & Mauritz Pte Ltd Suntec City Branch Visual Merchandiser/Window Dresser Job Scope: - Ensure visual presentation adheres to the H&M guidelines and constant maintenance - Replenish and relocate merchandise and fixtures - Training and coaching the floor staffs and new visual merchandisers on how to execute proper Visual Merchandising in the store - Assist customer - Operate cash register as needed - Assist staffs on the floor and stores
    • Senior Visual Merchandising Assistant
      Metro Private Limited (City Square)
      Jul 2001 - Dec 2012 (11 years 5 months)
      - Buying trip to China (Guangzhou/Hong Kong)
      - Design new concept for store
      - Design Christmas tree theme
      - Assist customer
      - Maintain company standards in merchandising, display and presentation
      - Replenish and relocate merchandise
      - Operate cash register as needed
    • Combat Army Driver/Detailing IC
      Full Time National Serviceman Armed Forces
      Singapore, Singapore
      Jun 1999 - Jun 2001 (2 years)
      - Serve the country.
      - Transport Platoons.
      - Handling request and detailing drivers.
    • Waiter
      Country Manna Restaurant (Novena)
      Singapore, Singapore
      Dec 1998 - Jun 1999 (6 months)
      - Taking customer orders
      - Handling with complaints
      - Operate cash register
    • Trade Executive
      Hall Rich Consultant (Tanjong Pagar)
      Singapore, Singapore
      May 1998 - Dec 1998 (7 months)
      - Handling phone calls
      - Conduct interviews
      - Train employees on spot market/trading
  • Awards

    Courses attended and obtained:

    Apr 02 - Selling Techniques

    Jun 02 - Service First

    Jul 02 - Customer Care 1

    Sept 02 - Feelings

    Jul 03 - Customer Care 2

    Jun 05 - Personal Effectiveness

    Sept 05 - Interact With Customer

    - RE-SCS-102C-0 Interact With Customer

    Apr 08 - Develop Ideas for Workplace Innovation

    - RE-SS-102C-0 Develop Ideas for Workplace Innovation

    May 08 - Visual Merchandising

    Aug 08 - Color & Style Co-ordination

  • Affiliations

    Metro

  • Skills
    • Point of Purchase
    • Fashion Design
    • Interior Design
  • Elsewhere on the Web
    • n
  • On Coroflot
    @iska21, member since 2010
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