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Staff Human Factors Engineer

BD Biosciences k

San Jose, CA

Nov 30
Job Description

BD Biosciences is seeking a Staff Human Factors Engineerwho is excited to apply their deep knowledge of UXD and HF to the design and testing of new cell analysis systems.

Play a critical role in product development by using customer insights to inspire teams to deliver experiences that solve customer problems. Interface with customers to gather critical data that guide your design recommendations. Apply your broad user experience design (UXD) and human factors (HF) background and creative problem solving to lead new UXD/HF efforts across the organization. Leverage other BD business units’ community of UXD practice to align processes and ROI. Guide HF vendors and/or contractors in prioritized work for usability testing, user research, or industrial design. This role will be working with research-use-only and in-vitro diagnostic flow cytometer analyzers, sorters, and/or preppers.

Primary duties include:
- Lead the definition, design, and execution of UXD/HF activities throughout product development
- Represent and advocate for UXD on highly complex programs by elevating customers’ needs
- Develop and evangelize HF-based product growth strategies and long-term roadmaps
- Teach HF processes and understanding of our customers to cross-functional project teams, senior leaders, and junior HFE associates
- Collaborate to find the best possible product for our customers by finding the sweet spot between customers’ needs, business constraints, and technical capabilities
- Communicate passion and empathy for the customer in a way that is contagious and inspires teams
- Plan and execute use error analyses, usability testing, and other required regulatory HF/UE work
- Create and track relevant ease-of-use metrics of success to prove ROI of UXD work
- Common tools used: task analyses, workflow diagrams, wireframes, user error analyses, usability tests, contextual research, sketches, card sorts, feature tradeoffs

Minimum Qualifications:
- Minimum of a Bachelor’s Degree in Engineering, Human Factors Engineering / Ergonomics, Usability Engineering, Cognitive/Experimental Psychology, Industrial Design, Engineering Psychology or equivalent degree
- Minimum of 8 years’ industry experience analyzing user needs via contextual research, usability testing, and other methods and translating those needs into design decisions
- Minimum of 3 years’ experience guiding and prioritizing human factors activities on complex systems
- Extensive experience mentoring human factors engineers and cross-functional teams on HF methods and design thinking
- Proven ability to influence without authority and persuade internal colleagues of the benefits of UXD
- Excellent collaboration, communication, leadership, influencing, and presentation skills
- Highly organized and able to work efficiently across simultaneous projects
- Able to understand business goals and link them to design directions in short-term solutions that support long-term product visions and business strategies

- MS or Ph.D. strongly preferred with equivalent combination of education and experience
- Experience with medical devices and regulated environments in software design and development (FDA, IEC 62366, AAMI HE75)
- Experience working in an Agile Product development environment
- Experience working with data analytics and infographics

NOTE: International candidates must hold a valid US working permit.

BD Biosciences

BD is a global medical technology company that is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We lead in patient and healthcare worker safety, and technologies that enable medical research and clinical laboratories. Our innovative solutions help advance medical research and genomics, enhance the diagnosis of infectious disease and cancer, improve medication management, promote infection prevention, equip surgical and interventional procedures, optimize respiratory care and support the management of diabetes. BD partners with organizations around the world to address some of the most challenging global health issues. Our nearly 50,000 associates across 50 countries closely collaborate with customers and partners to help enhance patient outcomes, lower healthcare delivery costs, increase operational efficiencies and expand access to healthcare. Our state-of-the-art facilities around the globe provide an environment that enables our highly talented and passionate workforce to be the best at their professions. We are always seeking great people to join our company on its journey to greatness.