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Identity Guard Alert Flow - Wireframe - iOS

Wireframes for the core Alerts flow for the Identity Guard iOS mobile app.

The Identity Guard experienced focused on three key areas: the watchlist, alerts, and a risk assessment score. The Watchlist was for customer 'inputs': anything the user wanted us to monitor on their behalf, be it credit card or social security numbers, keywords, family members, social media accounts, all went into the Watchlist. If anything on the Watchlist was found to be exposed via a breach or other illicit activity, the customer would be alerted. Acknowledging and resolving alerts as quickly as possible was key in maintaining identity integrity.

The Risk Assessment score was analogous to a credit score: an easily understood measure of health, in this case the health of a customer's identity protection.

John Clarkson
UX Design Leader Aldie, VA