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Senior Technical Support Specialist
K-Motion Interactive
* Provide advanced tech support for 3d motion capture systems globally * Process repairs, replacements, custom computer setups and installs * Manage registration database and CRM client info * Provided IT support and setup for internal staff * Recommend tailored solutions via phone, Email, web chat and customer facing
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Tier 2 - Technical Support Rep
Verizon Wireless
* Provide advanced tech support on all major cell phone manufacturers * Process network and device resets * Recommend tailored solutions to better customer experience
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Apple Advisor
Stream Global Services
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Provide technical support
Apple
mobile devices * Process device replacements and new orders
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Help Desk Associate
Chase Paymentech
* Provide credit card troubleshooting and technical support via Phone * Verify and provide billing information