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Customer Service Rep - Direct Channel
Auckland, New Zealand
May 2023 - Present (1 year)
Everyday Banking
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Customer Service Officer (L1)
Auckland, New Zealand
Mar 2022 - Dec 2022 (9 months)
Government Tax
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Travel Agency Manager
Auckland, New Zealand
Dec 2017 - Feb 2022 (4 years 2 months)
(ANZSCO 142116)
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Tour Consultant
Auckland, New Zealand
Jul 2015 - Dec 2017 (2 years 5 months)
(ANZSCO 451612)
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Kitchen Hand (Trainee)
Auckland, New Zealand
Jun 2015 - Jun 2015
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'Sing & Play' (Team Member)
Auckland Baptist Tabernacle
Auckland, New Zealand
Mar 2015 - Apr 2015 (1 month)
Perform a variety of tasks, such as:
- Observe and monitor children's play activities
- Assist in preparing food for children and serve meals and refreshments to children and regulate rest periods
- Organise and store toys and materials
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Food Server/Waiter (Volunteer)
Auckland, New Zealand
Feb 2015 - Mar 2015 (1 month)
Responsible for a variety of customer service and a variety of operations duties, including:
- Communicating customer orders to kitchen staff
- Ensuring that customer orders are assembled properly in the kitchen
- Delivering orders to customers
- Removing empty plates, used silverware, and soiled napkins from tables
- Determining when customers have completed the meal
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Intern
Dunedin, New Zealand
Jul 2014 - Oct 2014 (3 months)
Provide service and support to museum guests, assist with the museum’s shop marketing and sales initiatives, and assist in maintaining individual files and general office files as requested.
Achievement: Gained experience in the knowledge of the furnitures and objects as well as the inner workings of house museums.
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Marketing Designer
Indonesia
Dec 2012 - Mar 2013 (3 months)
Provide general design work for the brand’s promotion on print and social media projects, coordinate approvals/production and oversee activities of suppliers.
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Graphic Designer
Indonesia
Jul 2011 - Dec 2011 (5 months)
Utilise page to assemble text, photographs and other content in an aesthetically pleasing and easy-to-read arrangement.
Achievement: Design an assorted selection of sections in the magazine each month, including editorial contents and well stories, covering subjects related to beauty, fashion and lifestyle.
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Junior Graphic Designer
Singapore
Feb 2010 - Mar 2011 (1 year 1 month)
Duties:
- Brainstorm, strategise and develop ideas with Managing Director
- Execute viable solutions, present to the clients and make revisions
- Assist with production work: linking and flowing text, placing hi-res art
- Work with vendors to ensure project deadlines are met
Achievement: As the sole designer, I have proven myself to be an all rounder wherein my roles within the company were extremely broad ranging from creative, technical and client contact.
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Graphic Designer
Indonesia
Jun 2009 - Aug 2009 (2 months)
Rebrand/Redesign magazine cover, editorial contents, business card and letter head.
Achievement: 126 page layouts magazine; planned, executed selection of color palette, font selection, page layout and magazine cover masthead design.
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Intern Creative Designer
Indonesia
Aug 2007 - Oct 2007 (2 months)
Brainstorm with marketing team to determine the concept of the design as per the client's request: design, print, mockups and revision.