While I am interested in all areas of design, much of my coursework and research has focused on human centered design, universal design, design for people with disabilities, and market research. I am currently a user researcher at User Insight were I investigate how people interact with everything from websites to paper towels.

Work Samples

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Work History

EDUCATION: 2003 - 2006 Georgia Institute of Technology Master of Industrial Design, GPA 3.9/4.0 Thesis Topic: "Personas in the Design Process: A tool for understanding others" 1999-2003 Vanderbilt University Bachelor of Engineering, Mechanical Engineering, GPA 3.78/4.0 Honors: * Summa Cum Laude * Tau Beta Pi National Engineering Honor Society * Pi Pau Sigma Mechanical Engineering Honor Society Activities: * Tau Beta Pi President: Liaison between engineering faculty and up to 100 society members. * Community Vanderbilt President: Planned campus-wide events to foster discussion and orgnaization cooperation EXPERIENCE: 2007-Present User Insight Researcher, Project Manager * Protocol creation * Data analysis * Design recommendations * Project Management for Fortune 500 and Global 1000 clients 2007 The Coca-Cola Company Merchandise Assistant * Product development for adult clothing and accessories * Responsible for day-to-day company-vendor relations for product category 2003-2006 Center for Assistive Technology and Environmental Access Graduate Research Assistant * Integral role in development of workstation for cronic low back pain paitents * Investigated current practices through user and prescriber interviews * Assisted in test fixture design, protocol development, testing administration, and data analysis 2002 Vanderbilt University Mechanical Engineering Department Dynamics Course Grading Assistant 2002 University of Tennessee Knoxville, School of Engineering National Science Foundation Research Experience for Undergraduates Participant * Researched mixtures of flexible and rigid polymers through model simulation COMPUTER EXPERIENCE: MS Word, Excel, PowerPoint, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, FormZ, C++, HTML CERTIFICATIONS: Engineer in Training, certification April 2003 IRB Human Subjects Training, March 2004 PUBLICATIONS: Edwards, B and Karen Williams. A Rheological and Morphological Model for Blends of Flexible and Ridid Macromolecules, Polymer Engineering and Science: Nov. 2003 Haynes, S. and Karen Williams, "Computer Workstations to Accommodate Low Back Pain," ATIA Annual Conference, Orlando, FL, January 2005. Williams, K. and Scott Haynes, "Investigation of Low Back Pain Causes and Postural Relief in the Workplace," RESNA Conference Proceedings, Atlanta, GA, June 2005 Haynes, S., Grubbs, R.L., Endicott, S., Williams, K., and Mike Williams, "Using a Wheelchair Seating System to Measure Postural Effects on User Comfort and Typing Performance," to be published in the Proceedings of the Human Factors and Ergonomics Society (2006).


Georgia Institute Of Technology