Coroflot

Resume

MATTHEW MARRIOTTI
4045 Bluestone Road, Cleveland Heights, OH 44121
(724) 866-7268
marriott001@gmail.com

WORK
EXPERIENCE:

Celerity Innovation Center
Pittsburgh, PA
User Experience Designer
May 2011 – Current

* Lead interaction designer responsible for understanding and designing simple
and informative product selection experience for seniors enrolling in Medicare.
Responsible for interacting with outside clients and internal stakeholders
(analysts, coders, designers)
* Researched and presented competitive findings to improve the new Celerity
Innovation Center’s web presence; taking into account both direct competitors,
comparative companies, and best in class designs for career recruitment sites.
* Undergoing efforts to create and set up user testing and research facilities to
promote and provide new business to existing and new clients

Nationwide Insurance
Dublin, OH
Information Architect
November 2009 - Current

* Leading user experience architect for incoming campaign projects both internal and
external facing
* Managing other information architect team members availability to determine best
resources to undertake incoming campaign tasks
* Undertaking research relevant to information architecture to improve current standards
and practices
* Developing wireframes, sitemaps, and other user experience documentation to produce
usable and effective designs
* Working closely with graphical designers to ensure web best standards on designs
* Cooperatively working with others inside and outside of the user experience team to aid
the adoption of user centered design best practices

Metrics Marketing Group
Westlake, OH
Customer Experience Consultant
July 2009 - September 2009

* Lead the Discovery phase of company website redesign taking into account user-
centered design methodologies and best practices
* Conducted interviews to determine users of site & their goals and needs
* Developed the information architecture a new site taking into account user
needs and goals
* Created wire frames of site taking into consideration usability best practices
* Presented research findings to upper management to attain project buy in and
acceptance
* Worked closely with other User Experience team members to plan and design a state
of the art usability lab
* Worked on the development of social media deliverable to increase overall business
offerings

Rosetta Marketing
Beachwood, OH
User Experience Designer
January 2009 - June 2009

* Designed website wire frames for projects, adhering to web development & usability
best practices
* Worked closely with creative designers and programmers to create functional sites
from developed wire frame documents
* Performed usability testing to validate applications and web sites
* Assisted in the development of personas for clients to base further development and
segmentation upon
* Developed and presented website competitive analysis documents
* Worked with team members, to increase online presence and conversion of clients
* Worked closely with team members to develop and present documents to gain new
business in various markets
* Reviewed documentation and projects with end clients to gain approval and new
business for company

Notable Projects:

iPhone Application Usability Testing
* Assisted in the usability validation testing for a large insurance company's
iPhone application
* Interviewed testers to gain insight and feedback on features and created reports
to communicate with team members.

Site Application Redesign - Insurance Industry
* Reworked existing retirement application for client to present as new and
improved design
* Designed using usability best practices and based on company's guidelines from
other client facing pages
* Worked with project leaders to iteratively improve upon design

Persona Development - Banking Industry
* Worked closely with other team members to draft and create interview guidelines
for persona development
* Assisted in the interview process of customers to create personas for use in wire
frame development

Micro site wireframe development - Insurance Industry
* Gathered requirements from client and project manager
* Generated iterative wire frames and worked closely with creative designers to
create website to customer needs
* Assisted in the review of micro site to ensure usability and functionality

Erie Insurance Group
Erie, PA
Usability Intern
August 2007 -December 2008

* Worked on usability design team for internal and external applications including wire
frames and design documents
* Performed usability studies for new external ERIE website
* Created documentation for usability standards and practices
* Worked to develop new ERIE Auto website
* Assisted in the optimization of content for search engines
* Gathered requirements and constructed technical documentation


COMPUTER
SKILLS:

Operating Systems: Highly experienced: Windows XP/Vista/7, Server 2003/2008;
Knowledgeable: UNIX / Linux/Mac
Networks: Client/Server, TCP/IP, DHCP, DNS, Cisco, Active Directory, Group Policy
Software: Highly experienced in MS Office including Visio
Languages: Proficient in C++, Visual Basic 6, COBOL, Java, SQL, HTML
Understanding of advanced C++, C#, Visual Basic .NET, PHP
Ability to think with creative and with complex algorithmic thought
Web: Usability, Web visual design, Web navigation design, Information
architecture, Interface design, Competitive Assessment, Affinity Diagramming, Card Sorting
Other: Excellent teamwork, problem solving, and collaboration skills, member of NEOUPA

EDUCATION:

M.S., Computer and Information Sciences
December 2008
Focus: Information Systems
Gannon University, Erie, PA
GPA: 3.8
Masters Thesis: Network Security Courses in Small University Environments
Grade: A+