Coroflot

Resume

Roger Willis
Phone (602) 315-4874
Email roger@rogerwillis.com


OVERVIEW
Obtain a position that allows me to use my technical background and has room for advancement.


SKILLS
� Interface design and marketing performed for a variety of clients, industries, and projects.
� Strong eye for detail
� Familiarity with design theory and information architecture concepts
� Concern for user-centered design principles
� Excellent English-language communication skills
� Experience with marketing methods including email and search engine optimization - both natural and PPC
� Hand-coding for web standards in HTML, XHTML, and CSS
� Software: Windows and Mac OS X, Adobe Photoshop and Creative Suite, Dreamweaver, Fireworks, Flash, Microsoft Office suite, OmniGraffle (like Visio), Final Cut Pro/HD Express, Sorenson Squeeze

EXPERIENCE

6/2007 - Present Web Developer TriVita Inc.
� Primary responsibility for administering our custom CRM application
and other associated applications.
� Running various software modules including but not limited to campaign
management, report writing and daily sales.
� Using HTML skills to update websites and send regular rich emails for
our internal clients.
� Provide backup and assistance to other positions in the IT group.
� Meet deadlines and resolve issues in a timely manner with an attention
to detail.
� Analyze current processes and recommend improvements.

6/2002 � Present Web Developer/Owner, RW Media
� Create workflow diagrams, wire frames, and prototypes using OmniGraffle.
� Utilize graphic design mockups and use cases to build out the front-end (HTML/DHTML) of large-scale Web sites and applications
� Visual Identity/Branding
� Video Production and Video Editing using Canon GL2, Final Cut Pro, Live Type, IMovie, Sorenson Squeeze
� Streaming Media Integration


02/2005 � 2/2006 IT Support Specialist, USAA
� Field calls from USAA members regarding USAA.com
� Troubleshoot USAA.com
� Participated in process improvement


4/2003 � 06/2004 Web Developer, Open Systems Publishing
� Designed and maintained interactive Websites
� Designed and tested workflow diagrams, wire frames, graphical user interfaces, and content management systems for eCommerce and websites
� Assembled and managed inter-disciplinary teams to create web technology solutions
� Managed budgets, timelines, and resources to successfully meet diverse client needs
� Managed communications with clients to make sure end product satisfies requirements
� www.opensystems-publishing.com - www.compactpci-systems.com



2002 Customer Service Representative, Trivita
� Incoming customer telephone orders and payment information.
� Answer customer questions regarding various products.


11/1999 � 10/2001 Customer Service Representative, MckessonHBOC
� Assist healthcare advocates (Doctor's, Nurse's, Pharmacists, etc) in providing medications to indigent patients.
� Take inbound calls to enroll patients in indigent patient assistance program and determine eligibility
� Reauthorize medications for pharmacies with rejected claims
� Help patients with questions pertaining to the patient assistance program
� Implemented several procedures that helped in making the departments work more efficient



EDUCATION
2007 B.A.S Program (Starting Summer 07) � Arizona State University
2007 A.G.S � General, Paradise Valley Community College (AZ)
2004 Multimedia, University of Advancing Computer Technology (AZ)


PASTIMES
� Studies in the Arts and Humanities
� Video Production and Editing



SELECTED URLS
www.canyonstatetransmissions.com - Design, Flash, CMS Integration

www.nwdsonline.com - Design, Flash, CMS Integration, Project Management, Search Engine Optimization

Paradise Valley Community College

www.truevaluecabins.com - CSS Work

www.foreverclothes.com - Design, Flash Animation, E-Commerce, CMS Integration, Clothing Design

www.diamondmusic.org - Design, Flash, CMS Integration

www.myphilosophynotes.com - CMS Integration

www.logosstudycenter.org - Learning Management System Integration, Course Development and Management

www.scottsdalefirst.com - Site Updates