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UX for administrative web app
The Problem: Adding and configuring customers, while in the midst of fast-growth and increasing traction, was putting too much strain on our developers.
The Solution: I designed a new tool to manage most of the back-office functions, uncluding adding and updating membership accounts. The new tool eased pressure on the engineers and put the power and control into the hands of account and finance teams.
Skills: User Research, UX Design, UI Design, Interaction Design
