SaySo Case - Project overview: Based on UX research, user tests and our experience, we did a redesign of the site Truvo.com. The goal of this project was to create a local community in Belgium, Ireland and Portugal and reach an audience that was not using Golden Pages before. SaySo.be was launched in Sept. 2010. Role: I was responsible for all UX related aspect of the project (like Information Architecture, Interaction Design, Controlling Copy and Testing of the site). More info: Sayso.be (Truvo)
SaySo - HP - On SaySo we want people to review their favorite places in town. To make the community aspect clear and convince people to register, we show a short movie to explain the concept & main features. This space can also be used to announce new features/competitions. To illustrate the community aspect we have the following modules on the HP: (1) the activity stream, (2) two latest reviews in that location and (3) upcoming events (which can be replaced by offers if we have them).
SaySo - City Page - The local aspect of this community is visualized on the city page. On this page users get an overview of the best places in that town (based on UGC), events that take place there and much more. The goal of this page is twofold: (1) share UGC of that location and (2) convince users to become a member and/or inspire members to get to know new places in town.
SaySo - place page - logged in - On a place page you get the place details next to some UGC (reviews, pics, etc.). Everybody can see this UGC, but to participate you must be logged in.
SaySo - place page 2 - Detail of 'more info' module on this page.
SaySo - feedback page after writing a review - The goal of this page is twofold. We want to give the user feedback that he successfully added his review and try to stimulate him to add more content or discover/review other places.
SaySo - wireframe of HP - My role: - IA: Site map, Wireframes & flows for this site. - Interaction design (together with R. VanBouwel) - User testing - Quality control (working close together with developers).
SaySo - wireframe of change location module - My role: - IA: Sitemap, Wireframes & flows for this site. - Interaction design (together with R. VanBouwel)
SaySo - wireframe of change locaiton module - My role: - IA: Site map, Wireframes & flows for this site. - Interaction design (together with R. VanBouwel) - User testing - Quality control (working close together with developers).
SaySo - wireframe of location page - My role: - IA: Site map, Wireframes & flows for this site. - Interaction design (together with R. VanBouwel) - User testing - Quality control (working close together with developers).
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SaySo - UX of Community site for Truvo

SaySo : building a local community site in BE, IE & PT for Truvo (2009 - 2010).

My role:
- UX work in Agile environment (rebranding, defining new functionalities , ...)
- Defining design guidelines - Community management
- Quality control

Design by R. Van Bouwel

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Greet Jans
Associate Creative Director, Experience Design London, United Kingdom