Human Resources Manager
Viking Ocean Cruises
https://www.vikingcruises.com/oceans Reporting to Corporate Senior Human Recourses Manager Viking is the world leader in small ship ocean cruising. With an operational office in Basel, Switzerland, Viking provides destination-focused itineraries designed for experienced travelers who have an interest in geography, culture and history. Responsibilities: * In partnership with Department Heads, responsible for the strategic implementation of Shipboard HR processes and procedures across all departments including Employee Relations, Employee Communication, Training & Development, Coaching & Counselling, Quality of Life and Leadership Training * Responsible for providing leadership in the area of employee relations internal guidance and assistance to dept. heads and shipboard managers on HR issues * Provide an accessible nurturing environment to handle employee relations issues using effective conflict resolution, assist in arbitrating disputes and resolving grievances, while guiding team members towards the correct outcome * Responsible for onboard training programs management, scheduling, conducting and record keeping of all general instructor-led training courses * In partnership with Senior Officers, taking a leadership role onboard implementing and sustaining the Viking Universal Service Standards * Developing, evaluating and modifying HR processes, policies and procedures to ensure onboard departments can comply with requirements, as well as ensuring all legal and regulatory requirements are met * Participating in all investigations related to employee performance or policy violations * Facilitating employee resignation process including Exit interviews and communication with management where necessary * Taking a leadership role with Senior Officers and shipboard management in the "Quality of Life" of all employees onboard * Responsible for leadership development onbo...
Norwegian Cruise Line, USA https://www.ncl.com
Reporting to Manager Global Talent Management Norwegian Cruise Line is the innovator in cruise travel with 17 ships around the world with 20 000+ employees and a history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle Cruising that revolutionized the industry by giving guests freedom and flexibility to design their ideal cruise vacation. Responsibilities: * Independent management, scheduling, conducting and record keeping of all general instructor-led training courses for 1600+ crew members from 80+ countries including but not limited to Hospitality, Company Orientation, Ship Familiarization and Onboarding program, Management Training programs, Customer Service Training, etc. * Managing and overseeing computer-based (e-learning) trainings and courses * Coordinating and administrating with Cross-Training Program: the opportunity for all crew members to advance their career inside the company by training and practicing in different departments with the possibility to transfer * Coordinating a group of departmental trainers to ensure completion of job specific Position Based Training: Train the Trainer Certification process, assessment, controlling, coaching and mentoring, administrating all related paperwork and reports * Auditing, advising and assisting the onboard management and crew regarding proper reporting and records of work and rest hours, timesheet completion, compliance with MLC-2006 * Coordinating and administrating with company Recognition Programs * Assisting onboard management in any HR-related matters and policies coaching and advising HR Manager / HR Director (Generalist) Group of Companies "AKS", Belarus http://aks.by/
HR Manager, Business Coach
http://www.korona.by/ Reporting to HR Director Shopping centers "Korona" are leading ones in Belarus. In each shopping center there is a Hypermarket with the big range of goods of food and nonfood groups "KoronaTechno" with a wide choice of electronic equipment, computers, video and audio gadgets, etc. Gallery of boutiques "Fashion Mall" with clothes, footwear and accessories from world brands Fast-food restaurant "Pit Stop" and Restaurant "Amsterdam" Responsibilities: * Business training and development of employees * Recruiting, adaptation and onboarding of new employees * Employees' assessment and evaluation * Corporate communications and corporate culture of the company * Was promoted as a business coach from Brest region to corporate business coach for all shopping centers around the country (12 malls with more than 15 000 employees) TEMPORARY JOBS AND VOLUNTEERING EXPERIENCE
Reporting directly to Owner (General Director) is a leading company on furniture accessories market and is reliable and one of the largest suppliers in Republic of Belarus of foreign and domestic producers. AKS has 8 local representative offices around the country with more than 300 employees. Except import of furniture accessories, the group of companies AKS is engaged in such the directions of business as: transport service, furniture production, internet-sales, building and reconstruction. Responsibilities: * Organization development aligning HR and business strategies. I successfully created and implemented all HR processes from the scratch: recruitment training and development motivation and compensation policies and operational procedures making corporate culture and HR Brand * Training and Development: I developed and applied the training system for the company I created and conducted all training programs including but not limited to Hospitality, Management, Customer Service and Sales. Thereby cut down expenses on third-party trainers * Recruiting and staffing logistics /Organizational and space planning: It was less than 70 employees with 3 offices in one region when I started working, and then it became one of the biggest companies in its market with representative offices around country - 5 new representation offices all over the country were opened with around 300 employees * Investigating and managing Employee Relation Challenges and Issues * Employees' and organizational assessments and evaluations * Developing and implementing Motivational system, KPIs, compensation and benefits administration * Establishing and making successful corporate communication system and corporate culture * Close work with corporate IT Department in order to create and implement HR related reports, software's adjustments and settings