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Cultural model - This model shows the relationships between a car audio installer, his customer, and the artifacts related to the work involved with professionally installing a car audio system. The red lightning bolts indicate observed breakdowns in interaction.
Flow model - This model visually shows the flow of work involved with a car audio installer and the artifacts he uses to do his job. The red lightning bolts indicate observed breakdowns in interaction.
Sequence model - This model isolates the individual actions of a car audio installer performed during his work. The red lightning bolts indicate observed breakdowns in interaction.
Artifact model - These are the artifacts present in the work environment of a car audio installer and. He has interaction with them and therefore a potential emotional connection. It is important to identify this because it shows what he cares about within the context of his work.
Physical model - This model illustrates the layout of the work environment and is gives the designer a visual reference of the space.
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Contextual research
Tyler Mohr
User Experience Architect Minneapolis, MN