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Managing a User Experience Development Process

Task:
Perform a UX Audit on an organization and how they manage the needs of the user, competitive strategy and overall issue of quality/UX.
Structure:
1) Define the culture of the organization.
2) Is the organization properly aligned along the UX continuum.
3) Assess the deficiencies in the current model.
4) Build a persuasive argument advocating change.
5) Outline strategy for implementing change within the organization, focusing on the most critical and feasible steps.

Christine Hagar
UX Designer/ Lead Business Analyst/ Product Owner Boston, MA