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Homelessness in Savannah
User Research. Design Strategy. Co-creation with client. Social Innovation
CHALLENGE: Help homeless organizations in Savannah to better accommodate their user's needs.
SOLUTIONS:
- Identification system
- Common Information database for all organizations
- Interactive kiosk to inform about available services in the city
- Housing first model (which is what our main client had been trying to push)
ROLE: Research leader -- desktop research, on site user research, collecting data from clients (congregational, non-profits and governmental organizations), building personas.
