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Conversational UX Designer

Denny Mountain Media k

Redmond, WA

Dec 6
Job Description

We're seeking an experienced Conversational UX Designer to help our Redmond-based client build user experiences that bring speech enabled technologies to life. You'll have 3+ years’ experience in voice or multi-modal speech interfaces, designing and releasing successful consumer voice products. You're familiar with data-driven analytics and have a working understanding of speech and language technologies. Successful candidates will be innovative and creative, with the desire and ability to think outside the box in a collaborative, deadline driven environment. Candidates must submit a portfolio that displays impactful voice design.

This is a full-time, onsite position working from our client’s offices in Redmond, WA. The project will have an immediate start date and an end date of May 31, 2020, with the potential for extension based on client needs. Candidates should have 18 months of Microsoft network access available.

Key Responsibilities:

* Develop high-level and detailed storyboards, mockups, and prototypes to effectively communicate conversational interaction and design ideas
* Create detailed, comprehensive voice user interface (VUI) design specifications in collaboration with Engineering and PM
* Define and extend voice persona for various new product areas
* Evaluate usability and audio consistency of existing dialog flows and recommend design changes
* Create guidelines, reference artifacts, and resources for third-party developers to assist in CUX design and prompt writing
* Coach voice talent for persona and context, both linguistic and psychosocial
* Perform analysis of real usage data to inform UX optimization of the designs
* Collaborate with the broader design community to develop and share the designs across our offerings in Speech Services


* 3+ years’ experience in voice or multi-modal speech interfaces
* Strong use of Design Thinking practice
* Strong user experience skill set including data-driven analytics, and a working understanding of speech and language technologies
* Experience designing and releasing successful consumer voice products
* Ability to work within a cross-functional team and handle multiple projects with tight deadlines
* Outstanding storytelling and presentation skills
* Strong strategic skills in assessing business and user scenarios, approaches and deliverables
* Bachelors degree in Human-Computer Interaction or an equivalent field
* Portfolio that displays impactful voice design

Denny Mountain Media

Denny Mountain Media is a Seattle-based, woman-owned staffing agency that specializes in sourcing digital content, design, and marketing talent. We engage individuals and build teams to support our clients' digital marketing efforts.

Talented people work with us because we treat them with respect and as whole people in the workplace. We also offer competitive compensation and benefits and foster a collaborative and caring culture.