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ETC Studio Design Specialist

One Workplace

San Francisco, CA

Apr 15
Job Description

The Etc Design Specialist manages interior design/ decor portion of projects : this includes Business development and exceeding client décor expectations. The Etc Design Specialist shall strive for exceptional interior design & curation of decor, exceeding client expectations of all deliverables. Integral participant in the customer experience by aiding in the overall direction of day-to-day operations, problem solving and decision making necessary to make projects successful. Additional responsibilities include enhancing relationships with on-going customers with great customer service and timely follow-up.

- Promotes Etc.Studio both internally & externally. Presents to A&D firms, potential clients & furniture dealers. Travels to other markets for BD.
- Project deliverables: Qualify clients, create presentations, look books, budgets, specifications & ordering product, reviewing QTE’s
- Helps with marketing materials & communications, internally & externally and social media (IG, LinkedIn, Blog, etc.)
- Attends industry events and peer networking opportunities.
- Develops peer level relationships with A&D leaders and customer stakeholders.
- Works on personalizing client Installs
- Reviews team members presentations and offers feedback
- Identify new products and project solutions by seeking out and forming relationships with new vendors and artisans.
- Lead creative efforts for key projects, to include directing customer engagement, programming, data collection, conceptual design, shaping design vision, design development, and presentation of customer deliverables.
- Drive project solutions and customer engagement to new levels in terms of business development, and innovative, custom, or one-of-a-kind solutions.
- Prepare design proposals, participate in RFP responses, and post bid project interviews.
- Ownership over budgets and project deliverables; strong communications and project management skills
- Produce exceptional final client presentations including final look book, budget
- Prepares order-ready packages to be converted into a formal quotation
- Learn and gain expertise in utilizing templates to further the decor process by: attending sales calls, co-create schedules, budget development, foster relationships with reps, methods of project management, and correspondence with key members of the team (designers, clients, contractors, etc).
- Illustrate proficiency using our ordering system by creating sales quotes and convert to sales orders.
- Ensure accuracy of sales orders by reviewing, verifying acknowledgements, verifying cost and delivery dates.
- Maintain organized files from setting up customer information to the close out of a project.
- Inform internal team and external customers of order status by preparing necessary tracking reports and communicating updates on a regular basis.
- Coordinate receipt, delivery and installation of product and services.
- Represent team during major installation projects and provide project management direction as needed.
- Assist the pre-project phase with the preparation and execution of proposal requests.


- Bachelor of Arts degree (B.A.) or equivalent experience in lieu of degree
- Proficiency in PowerPoint and Excel is required
- Experience in additional software ideal: Photoshop, CAD
- Prior experience with office contract furniture solutions/products a plus
- Installation, staging and or set design a plus
- Must have understanding and passion for interior design, and ability to represent the Etc.Studio brand

Compensation range: $85,000

15 days of PTO
9 Paid holidays
Medical/Dental/Vision Insurance
Profit Sharing
401k + Employer Match
Wellness App with reimbursement of up to $500/year

One Workplace

We aim to redefine the contract furniture experience by providing smart and authentic solutions that bring our clients' spaces and brands to life.
We're passionate about great design and flawless execution. We love bringing products, vision, and people together to bring brands and cultures to life. From our ancillary specialists and technical designers to our strategists, project managers, and leadership team, everything we undertake has one common goal: to make work better.