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Job Description
The Fabric Program Coordinator will be responsible for growing The Senator Group’s North American Graded-in Fabric and Fabric Partner Programs. This individual will be responsible for supporting both internal and external quality issues, fabric selections, and fabric testing.
ESSENTIAL JOB RESPONSIBILITIES:
* Work with the Memo Approval team to develop/expand the internal and external fabric testing programs. Maintain records and associated reports for fabric approvals, testing results, warranty issues, and expiration of memos for testing. Support root cause corrective actions on fabric warranty issues
* Manage COM memo approvals process to ensure completion in 48 hours
* Work with Marketing to update and maintain fabric approvals, offerings, documentation, and disclaimers on the US Portal
* Manage onboard training for Fabric Approval Process, Graded in Fabrics and COMs to new hires, dealers, and reps
* Support and offer Graded-in fabric reselections for Out of Stock, delayed, or denied COMs or issues with Graded in Fabrics
* Provide guidance to dealers, designers, and end users to downselect fabrics based of specific criteria such as cleaning, application & use, lamination requirements, and other required functionality
* Downselection, testing, and approval of new product offerings from graded in partners. Review and update graded-in offerings periodically throughout the year
* Develop and manage Workflow Process documents for fabrics with disclaimers, specials, or internal application process notes. Create special care & maintenance sheets for fabrics that do not fall into the standard production process
* Create and maintain internal fabric quality standards reference guides and associated documentation to support quality and production. Develop baseline for internal standards that differ from industry standards (sew seams, double rubs, rebound, etc.)
* Update and maintain archive of fabric specifications and regulatory certifications for graded in fabrics and requested COMs (BIFMA, CAL 117, SCS Indoor Gold, etc.)
* Manage information and product changes from fabric manufacturers and stay current on industry trends, key features, regulations and sustainability efforts
* Support merchandising team with new product launches and fabric projects. Develop timeline for pushing out new merchandising campaigns and work with fabric partners to identify best fabrics for specific applications/environments. Create materials to promote and educate sales team on benefits of our graded-in offering
* Develop Fabric Partner Program in order to offer graded-in pricing/procurement for non-graded fabrics within fabric partner lines. Create testing process, documentation, tracking system, order process, support materials
* Stay up to date on industry trends, research competitive offering, present findings to leadership
EDUCATION & EXPERIENCE:
* 3-5 years in textile application-based manufacturing environment
* 2-3 years working as a liaison between end users, internal & external sales, and production
* 2–5 years’ experience in the commercial furniture industry, textile or fashion industry, design background preferred
*Bachelor’s degree in textiles, fashion, merchandising, interior design, architecture or related field preferred