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Lead UX Product Designer - Remote/Hybrid

Liberty Mutual

Seattle, WA | Onsite or Remote Possible

Apr 9
Job Description

Come join the Experience & Strategy organization within USRM!

Experience & Strategy is here to lead the USRM organization around transforming digital connection opportunities into extraordinary experiences that position our company to win big with our customers, agents, and prospects.

We build products and experiences, keeping prices low for customers, reinvesting in market-leading growth, and becoming an admired, first-quoted carrier.

**This position may have in-office requirements depending on candidate location.**

About the Role

We’re looking for a Lead Product Designer to join our UX Product Design team working across Business Lines. You will focus on quoting experiences across multiple lines of business, e.g.: Auto, Business Owner’s Policy (BOP), Cyber, etc.

Your work will feature ease of use, employ best-in-class interaction design, and optimize the user experience. Being a part of a modern day UX practice, you'll experience a degree of autonomy you don't often see elsewhere. In this role you will work with business, technical, and product leads to understand the business vision, objectives and transformation plans to help identify opportunities, outline UX strategies and execute for competitive advantage.

You could be a great fit for this role if you are:

- A Visual Craftsman: You will create conceptual sketches to communicate design ideas as well as detailed design specifications for the finished product. You will ensure brand standards are appropriately integrated into all final designs to deliver a consistent experience.

- An Experience Innovator: You will work throughout all phases of the design process such as conceptual design, storyboards, persona/scenario development, user task/interaction flow diagrams, information hierarchy, wireframes and prototypes.

- A Customer Advocate: You will help identify user research needs and participate in immersive user research, concept testing, and usability testing. You will continuously seek and integrate user feedback and test results to optimize solutions.

- A Natural Collaborator: You will work with multiple functions, including product owners and developers throughout the product lifecycle, seeking frequent feedback and integrating multiple considerations into your work.


- Bachelor`s degree or equivalent experience
- 8+ years of experience in a related field:Experience using methodologies such as Agile, Design Thinking, Lean UX, and Lean Startup
- Familiarity with the following core disciplines, with demonstrated expertise in at least two and proficiency in two others: visual design, UX design, prototyping, front-end development, user research and/or experiment design
- Exceptional written and oral communication skills
- Comfortable interacting with all levels of the company
- Proven ability to present projects and status reports to senior management
- Strong organization and analytic thinking skills, with ability to translate complex content into user scenarios, flows and diagrams
- Proven track record of collaborating effectively with cross-functional teams

Liberty Mutual

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit:

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.