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Product Design Lead

Tyler Technologies k

Seattle, WA | Onsite or Remote Possible

Jun 10
Job Description

Tyler Technologies helps governments use data more strategically and effectively in the design and delivery of their programs and missions. Our data platform and cloud-based solutions support the world’s most ambitious data programs at every level of government and are a cornerstone of Tyler Technologies’ Connected Communities strategy.

We are looking for a Product Design Lead to join our team!

We are open for this position to be done remotely, or, when we return to our office-life, from our Seattle office.

What is the design problem that we are solving?

As a Product Design Lead, you’ll make products that help top governments do amazing things:

deliver value to citizens through our data platform
improve collaboration and the flow of data within the government
democratize data in ways that have a profound and positive impact on society
Most of the data and information that governments have is locked in databases, inaccessible to the public, and even hidden from public servants themselves. Our mission is to democratize data, making it accessible and machine readable, while helping those servants turn data into information, and information to life-saving insights.

How does design fit in at Tyler?

Design is an essential role in our product team, determining what problems we solve, why we solve them, and how to solve them with a human-centered approach. We have a growing team that works in partnership with product and engineering management, embedded within a cross-functional team, allowing each designer to focus and ship great work.

You will be a part of our core team doing the full spectrum of the design process: research, prototyping, implementation, and testing for Socrata solutions. You’ll help decide what our products and services will look like and how they will behave. Working alongside many stakeholders (and many strong opinions!), you will play a key role in shaping our strategy and its tactical implementation. In return, you’ll learn a ton about the unique challenges we have exclusively serving the public sector and work with an incredibly talented team of engineers, designers, and product managers.

Responsibilities
Work on a product development team focused on a major user-facing area of our platform.
Work quickly and effectively, ship new features, bug fixes, and small improvements bi-weekly.
Mentor designers to improve overall product and UX process across agile teams
Improve collaboration with engineering and unify our design system with component standards and interaction patterns
Identify high impact features that achieve user and business goals and be able to clearly articulate rationale for your decisions.
Collaborate with engineers and product managers to define features and functionality; pair-design with other designers and meet as a team for iterative feedback.
Design interactions for new features, apply existing or create new design patterns across our platforms.
Talk directly to the people using our platform to figure out what to build, or to evaluate prototypes.

Qualifications
Experience building clear, effective interactions to accomplish product and business goals.?Ideally, you have at least 7 years of this type of experience.
Shipped new software products or major user facing product features. This is important! We’re are looking for you to jump into some significant projects
Ability to think about a large, complex, products and clearly justify features and changes to leadership teams and your cross-functional teams.
An internalized, well-articulated design process emphasizing research
Mature visual design skill, especially in the construction of information and visual hierarchies, attention to detail with typography, color, grids, and guides
Rich understanding of common front-end development (HTML, CSS, Javascript, React, Angular).
Experience using analytics or product instrumentation, and user research to inform design
High tolerance and/or interest in working with data and information visualization (we love data nerds!)

Extra-Credit for...
Interest or experience in designing visualizations and/or working with data
Passion for design’s role in social innovation
Experience or interest in empowering governments or open data initiatives
Experience with databases, data science, SQL, python, or sciKit-Learn

About Us

Tyler Technologies (NYSE: TYL) provides integrated software and technology services to the public sector. Tyler’s end-to-end solutions empower local, state, and federal government entities to operate more efficiently and connect more transparently with their constituents and with each other. By connecting data and processes across disparate systems, Tyler’s solutions are transforming how clients gain actionable insights that solve problems in their communities. Tyler has more than 26,000 successful installations across more than 10,000 sites, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. A financially strong company, Tyler has achieved double-digit revenue growth every quarter since 2012. It was also named to Forbes’ “Best Midsize Employers” list in 2019 and recognized twice on its “Most Innovative Growth Companies” list. More information about Tyler Technologies, headquartered in Plano, Texas, can be found at tylertech.com. To learn more about our Socrata solutions, visit tylertech.com/products/socrata.

Additionally, we aspire to be remarkable: in the culture we create, the products we build, and the services we deliver. We believe a diverse team that embodies different backgrounds and experiences is necessary for us to be the best we can be. Within the company, we pursue a culture of inclusivity by identifying and removing aspects of our culture that stop people from being able to do the best work of their lives in physical and emotional safety, while being their authentic selves. We seek diversity, equity, and inclusion across our organization and in our daily work as individuals.

We are committed to making continual progress in everything that we do.

Tyler Technologies

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.