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Job Description
We are looking for an innovative leader responsible for the La-Z-Boy In-Home Design program and personalized client solutions. The role requires translating client needs into actionable design concepts, conducting insightful in-home consultations, and fortifying sales teams with design expertise. This position is instrumental in elevating the design culture and is held to the utmost standards of professionalism and integrity.
KEY RESPONSIBILITIES (other duties as assigned):
• Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
• Promote the La-Z-Boy In-Home Design program to draft potential design solutions, present customized portfolio presentations tailored to the client’s requirements and preferences.
• Translate the client’s lifestyle, taste, and budget into actionable design recommendations.
• Schedule and conduct in-home consultations to understand client's unique needs, preferences, and vision for their space.
• Create design concepts and digital presentation with finish selections, furnishings, and fixtures.
• Provide coaching, training, and support to sales teams to improve design culture, product knowledge, sales techniques, strategies, and overall in-home design performance.
• Collaborate with support teams to ensure flawless execution of operational excellence.
• Ensure proper execution of all existing and new systems and administrative procedures.
SCOPE & IMPACT:
This position holds significant influence over the store's financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community. This position reports to the Store Manager of the assigned location with indirect influence of sales team.
MINIMUM REQUIREMENTS:
• Education: bachelor’s degree; or equivalent experience.
• Experience: 2-3 years in interior design, with a residential emphasis.
• Skills: Proficient in Microsoft Office suite, computer-aided design programs, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service.
• Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays
• Valid Driver’s License
PREFERRED REQUIREMENTS:
• Design Certification
• Advanced interpersonal, presentation, and communication skills, business acumen, entrepreneurial spirit & experience in building effective relationships.