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Sr. UX/UI Designer - Web Platform Team

Ascension Healthcare k

Chicago, IL

Oct 29
Job Description

The Ascension Design Team is looking for a seasoned Sr UX/UI Designer with expertise in visual design, fluency in user-centered practices, and a passion for solving for user needs through quality experiences. This role is partially remote and will be located in any one of our 3 Studio locations in Austin, Chicago, or St. Louis.
In this role, you will be responsible for creating new patient and clinician digital experiences across all touchpoints in the daily health and healthcare journeys, including web communications, web applications, health record interfaces, communication systems, native mobile apps, telemedicine systems, and more. Expert capability in digital interface design and the use of human-centered design methods are critical to this role. You will help foster best practices for the team’s digital design practice and will play an important role in demonstrating the value of design thinking across the organization.

Your role will be on the Web Platform Team and you’ll be a part of our growing Experience Research & Design organization in the Ascension Studio. The work of this team includes exploratory research and synthesis to understand latent user needs, design explorations to iteratively generate design options, prototyping and user testing to bring ideas to life, highly polished visual designs to delivery best-in-class experiences, collaboration with product, technology, marketing, and clinical colleagues, and a relentless passion for engaging directly with the user to continuously improve the experience.

Experience working across all of these research and design activities is required, as is creating application interfaces and complex interaction designs.

*A link to your portfolio is required in your application.


Support the UX Lead and other designers engaged within the same body of work, including external contractors
Help drive the practice and implementation of visual design in the Web Platform and across the product teams
Work on highly complex design programs, including multi-product experiences
Work with complex networks of stakeholders and initiatives with substantial ambiguity to resolve
Inspire others with strategic innovations and bridging design with other disciplines
Collaboratively scope research and design activities, employing a diverse range of HCD methods
Comfort leading/supporting working sessions for complex projects, navigating strategic debates, and presenting to senior leadership
Create and deliver design assets, wireframes, prototypes and design specifications
Collaborate with researchers, designers, product managers and developers to execute product roadmap
Assist with exploratory user research, concept validation and usability testing
Support design operations by creating and evolving design processes, tools and deliverables

Bachelor’s degree or equivalent experience in Interaction Design, Visual Design, UX Design, Web Design, or similar field.
4-7 years of professional experience in UX/UI design
Experience working on UX/UI design for a variety of software applications
Strong understanding of user-centered design (UCD) practices and principles
Experience teaching and coaching non-designers in HCD methodology
Ability to identify design opportunities and iteratively evaluate and refine concepts with a user-centered approach
Rapid ideation/prototyping to bring concepts to life in service of learning and advancing understanding of user needs and behaviors
Conducting feedback discussions with users and internal stakeholders to refine concepts
Aptitude in aligning product designs to business strategies and goals
Fluency in designing and prototyping across a variety of media, such as sketching, user stories, user journeys, wireframes, Figma, Invision, Adobe, etc.
Experience as a UX/UI designer for digital products
Excellent written and verbal communication skills
Willingness to travel

Preferred qualifications
5+ years of professional experience in UX/UI design
Experience with mobile first design and responsive web design
Experience working with design systems and design operations
Experience working across multiple projects
Experience working with agile design and development teams
Experience working on fast-paced projects and bringing products to market
Advanced degree in Interaction design, Visual Design, UX design, Web Design, or similar field is a plus.

Ascension Healthcare

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As the largest non-profit health system in the U.S. and the world's largest Catholic health system, Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension includes approximately 150,000 associates and 36,000 aligned providers. Ascension's Healthcare Division operates 2,500 sites of care – including 141 hospitals and more than 30 senior living facilities – in 24 states and the District of Columbia, while its Solutions Division provides a variety of services and solutions including physician practice management, venture capital investing, investment management, biomedical engineering, facilities management, clinical care management, information services, risk management, and contracting through Ascension's own group purchasing organization.