Experience Design Strategist

Second Story k

New York, NY

Jul 11
Job Description

Second Story is seeking a versatile Experience Design Strategist to guide the creation of rich, innovative, and immersive experiences. Second Story Experience Design Strategists pay close attention to audience needs and wants and work with all other specialists to ensure that every project ultimately takes a human-centered approach. They realize that design elements across multiple mediums must come together to choreograph not only the audience’s physical journey but their emotional journey as well. Since this involves both digital and physical artifacts, Experience Design Strategists are skilled at working within both the digital and physical worlds.  

o Craft creative concepts and strategies that win new business
o Design and facilitate collaborative workshop sessions with stakeholders and audiences
o Conduct research
o Observe the environment and audience on site
o Interview stakeholders and target audiences
o Identify and become familiar with existing content
o Organize and categorize information into meaningful structures
o Contribute to ideation and crafting of creative concepts
o Embrace an iterative design process or prototyping and testing
o Work collaboratively with the entire project team for the duration of the project

o Have experience pitching and winning new business
o Be an effective storyteller and communicator
o Be a keen observer who is able to intuitively anticipate human needs and wants
o Be a critical thinker who enjoys solving complex problems
o Be passionate about design, technology, and art
o Embrace experimentation and approach design in an iterative manner, refining through various levels of fidelity
o Thrive in an interdisciplinary environment and be invigorated by collaborating with a diverse team
o Be informed about design trends, but intrinsically motivated by the adventure of breaking boundaries to create something new and different
o Be passionate about detail, quality, and the pursuit of artistic excellence, demonstrating true artisanship
o Be authentic and honest with a unique worldview

o Strong knowledge of the design process in order to deliver complex projects
o Ability to clearly articulate ideas (sketch, verbal, and written)
o Fluency in diverse interactive formats ranging from mobile and web applications to immersive interactive surfaces and environments
o Ability to create interfaces that engage individuals as well as groups in both physical and virtual spaces
o Familiarity with tools that allow for multiple fidelities of prototyping (Illustrator, SketchUp, After Effects, etc.)
o Adequate knowledge of physical materials and their properties
o Professional degree and 5+ years experience in the areas of User Experience, Interaction Design, or Industrial Design
o Experience designing for both digital and physical components
o (BONUS) Experience designing for environments

This position will be located in New York City with a competitive, comprehensive salary and a benefits package that includes medical, dental, disability, employer-contributed 401(k), and professional development funds.

Please send your cover letter, resume, and portfolio to joinus@secondstory.com

Second Story

Second Story is a network of design studios focusing on responsive environments, story-driven experiences, and experience innovation. For more than 20 years, we have conceptualized, designed, and developed environments that educate, immerse, and activate across the cultural and brand space. In our studios in Atlanta, New York, and Portland, designers, producers, and technologists collaborate in a lab-based environment to create experiences that reward audience interaction with powerful, personalized pathways through content and the world of ideas. Second Story’s work has received hundreds of awards and is included in the Smithsonian’s permanent research collection on information technology.