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Form standards
Proactively initiated a project to standardise and improve design patterns on forms across Age UK web properties.
Researched best practice in form usability for older people.
Researched accessibility issues using WCAG 2.0.
Created a set of patterns for form elements, including address lookup, progress bar, common fields, help box, character counter, DOB field.
Documented use cases and functionality for each element.
Worked with design agency to produce visual designs.
